Abandoned carts are loaded

Some two-thirds of online retail transactions go uncompleted, but customers do leave behind information.

By Daphne Howland • March 5, 2014

Retailers get a new way to sing their own praises on Twitter

Twitter Inc. has added another way for retailers and other marketers to reach consumers using the social network's search function. The social network has added Promoted Accounts to its search results. The ad unit lets an advertiser pay to promote its Twitter account. Twitter also features Prom...

March 4, 2014

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Consumers irked by mobile ads

People use their smartphones for a variety of tasks, but find most mobile ads annoying and irrelevant.

By Daphne Howland • March 4, 2014

Card declined? Some say blame the e-retailer

Cards are declined for almost a fifth of e-commerce transactions, and even when they know it’s all on them, many consumers blame the merchants.

By Daphne Howland • March 3, 2014

Comeback kids and changing trends: The top 5 stories of the week

Read on for this week's most popular content. 

By Kelsey Lindsey • Feb. 28, 2014

Best Buy ekes out better-than-expected profit

The struggling electronics retailer has recently slashed costs, plus online sales are up.

By Daphne Howland • Feb. 28, 2014

Bonobos brand getting more physical

The men’s clothing retailer is expanding its brick-and-mortar reach by offering more products through department stores, with a new push through Belk in the south.

By Daphne Howland • Feb. 28, 2014

ThisThat mobile app a friend to shoppers in stores

Women’s apparel company Downeast found that shoppers appreciate feedback from friends who aren’t even with them in the store.

By Daphne Howland • Feb. 27, 2014

Free mobile security app promises high consumer protection

The viaProtect app generates easy-to-read reports on data leaks and security risks.

By Daphne Howland • Feb. 27, 2014

J.C. Penney sees heavy 26% Q4 online sales boost

But the retailer is still playing catchup in e-commerce, where it was once a trailblazer.

By Daphne Howland • Feb. 27, 2014

Netflix gives Amazon a good ribbing in video

Netflix ridicules its streaming rival’s drone-tastic fulfillment ambitions with a spoof video.

By Daphne Howland • Feb. 26, 2014

Zulily wows in first post IPO earnings report

The boutique children’s clothing marketplace appears to have excellent longer term prospects, too.

By Daphne Howland • Feb. 26, 2014

Amazon deal with P&G has competitors steaming

Target retaliated by changing some sales policies for P&G products.

By Daphne Howland • Feb. 26, 2014

Mobile payments for travelers to get smoother

MasterCard and Syniverse are piloting mobile payment services aimed at protecting consumers while abroad.

By Daphne Howland • Feb. 26, 2014

Consumers show high loyalty to fewer retailers when online

Thanks to loyalty programs, branding, and social media, online shoppers tend to stick to only a few retailers according to a global study by Pricewaterhouse Coopers.

By Daphne Howland • Feb. 25, 2014

5 retail labs changing the digital shopping game

These five labs hope to bring customers a completely customizable digital shopping experience.

By Gabriel Salkin • Feb. 24, 2014

Amazon wants to play with the big boys

Sources say the online retail giant is seeking to sell goods from major retailers.

By Daphne Howland • Feb. 24, 2014

Performance wins and divorce perks: This week’s most read retail news

Check out this week's most read stories. 

By Kelsey Lindsey • Feb. 21, 2014

Lululemon eases up on customer resales

After a rash of complaints, the upscale fitness apparel retailer has retracted its policy of banning resales and the customers who made them.

By Daphne Howland • Feb. 21, 2014

Amazon expanding uses for its virtual coin

The retailer is now allowing consumers to buy and spend its virtual currency on Android devices.

By Daphne Howland • Feb. 20, 2014

Mobile gift cards are a Wonder

A free app from Wonder Technologies allows givers to instantly send gifts from participating retailers with no expiration date.

By Daphne Howland • Feb. 20, 2014

Retail customer satisfaction hits 77.9% benchmark

But disappointments over holiday shipping mishaps may have caused the worst level of satisfaction with e-commerce since 2001.

By Daphne Howland • Feb. 19, 2014

Mobile tracking opt-out gets easier for consumers

Mobile location analytics companies now have a platform, SmartStorePrivacy.org, for consumers to easily opt out of location-based services.

By Daphne Howland • Feb. 19, 2014

Online shopping grew 16% in 2013: Commerce Dept.

There was steady growth in e-commerce in 2013, including a strong Q4, according to new figures by the U.S. Department of Commerce.

By Daphne Howland • Feb. 19, 2014

Pressure mounts for eBay to spin off Paypal

Paypal founder Elon Musk and former COO David Sacks tell Forbes they agree with activist Carl Icahn that the platform is better off without eBay.

By Daphne Howland • Feb. 19, 2014