Neiman Marcus website down for much of Black Friday weekend

Other retail sites saw crashes or significant slowdowns over the weekend, but nothing close to Neiman Marcus’ hours-long blackout.

By Daphne Howland • Nov. 30, 2015

Wal-Mart 'spending billions' on e-commerce overhaul

The retailer is building out its own technology and systems, but to what end?

By Daphne Howland • Nov. 30, 2015

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

A chilly Black Friday for some brick-and-mortar retailers

Investors and retailers are anxiously awaiting results as the line between in-store and online purchases continues to blur.

By Randy Lilleston • Nov. 27, 2015

The 'good' problem no one wants: How to avoid website crashes this holiday season

There are a few things that retailers can do to ensure that their sites have the capacities they need this season. 

By Daphne Howland • Nov. 25, 2015

Last-minute tips for holiday marketing campaigns

Retailers should segment customers and switch up content to sell beyond Black Friday. 

By Ian P. Murphy • Nov. 25, 2015

A retailer's guide to Black Friday

The biggest shopping weekend of the year is here. Here are three trends to watch, five Twitter accounts to follow, and more.

By Kelsey Lindsey • Nov. 25, 2015

Jet lands $350M Series B funding

 The funding values Jet at over $1 billion just four months after its July launch.

By Daphne Howland • Nov. 25, 2015

5 mistakes from Black Friday past—and how retailers can avoid them

The enormous opportunity that is Black Friday comes laden with potential pitfalls that retailers have experienced all too often. 

By Daphne Howland • Nov. 24, 2015

Taking a cue from Black Friday, retailers stretch Cyber Monday deals

The Black Friday wars are spilling into Cyber Monday as online days move to Sunday and beyond.

By Daphne Howland • Nov. 24, 2015

Amazon, Google speed up holiday deliveries in more markets

Prime Now and Google Express have expanded to new markets including San Diego. 

By Ian P. Murphy • Nov. 23, 2015

Lightspeed POS buys Dutch e-commerce startup

SEOShop a leading European producer of online storefronts. 

By Ian P. Murphy • Nov. 20, 2015

51% of Americans plan to shop on Amazon this holiday season

Amazon is looming over the holidays as Americans’ go-to choice for shopping online, according to a Reuters/Ipsos poll.

By Daphne Howland • Nov. 20, 2015

Google targets mobile-first shoppers with Shopping redesign

Product searches now deliver multiple results and inventory information. 

By Ian P. Murphy • Nov. 20, 2015

Why Amazon's Black Friday could disrupt the retail holiday

And the e-retail giant’s mobile app seems ready for Prime time.

By Daphne Howland • Nov. 19, 2015

Martha Stewart leaves eBay for Amazon's Handmade marketplace

The style maven is hoping the e-retail giant’s reach and fulfillment capacity can help her comeback efforts.

By Daphne Howland • Nov. 18, 2015

Despite e-commerce efforts, Wal-Mart still struggling online

With just 3% of sales from its site, the retailer is in a pickle when it comes to prioritizing e-commerce.

By Daphne Howland • Nov. 18, 2015

Retailers are scrambling to fulfill online sales

Fast growth in e-commerce means new warehouses for many big chains. 

By Ian P. Murphy • Nov. 18, 2015

Survey: 93% of millennials plan to shop Black Friday or Cyber Monday

The digital-savvy demographic will webroom as the shopping season ramps up. 

By Ian P. Murphy • Nov. 17, 2015

Creating wish lists is now a leisure-time activity

Retailers are responding with apps that help shoppers detail their holiday wants. 

By Ian P. Murphy • Nov. 16, 2015

Shopify enters used-goods market with Sello

The mobile app helps sell unwanted goods with an easy-to-use visual interface. 

By Ian P. Murphy • Nov. 13, 2015

Alibaba CEO says company will invest in more US startups

Founder Jack Ma’s remarks came as his company put the finishing touches on its record-smashing Singles Day sales event.

By Daphne Howland • Nov. 12, 2015

UPDATE: Alibaba smashes Singles Day record with more than $14B in sales

Rival Chinese e-commerce site JD.com also benefitted, as did American retailers that joined in for the first time.

By Daphne Howland • Nov. 11, 2015

Report: Online holiday sales growth to dwarf overall retail lift

While Black Friday as a shopping event is fizzling for many shoppers, Cyber Monday remains a big draw for online shoppers, according to Forrester.

By Daphne Howland • Nov. 10, 2015

Delia's zeros in on content with new holiday catalog

The brand that was built on print delivers Gen Y lifestyle content in its new magazine-like catalog. 

By Ian P. Murphy • Nov. 10, 2015

Can Amazon do brick-and-mortar?

The biggest question surrounding Amazon’s venture into brick-and-mortar retail is, “Why?”

By Daphne Howland • Nov. 9, 2015