Reaching consumers in a brave new world for retail

How has retail changed in the first half of 2023? What can brands expect in the second half of the year? Find out the factors driving change in the industry and what retail brands should keep in mind about today’s shoppers.

Aug. 14, 2023

Consumers are focusing more on health and Hershey is here for it

As shoppers look for better-for-you alternatives during their wellness journeys, retailers can harness their basket-building potential.

By Nathan Johnson, Marketing Director, Better-For-You, The Hershey Company • Aug. 14, 2023

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How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

The Weekly Closeout: Instant Brands lands $30M in financing and student loans may squeeze luxury shoppers

The bankrupt Instant Pot owner received a commitment in new term loan financing while affordable luxury may take a hit as student loans come due. 

By Retail Dive Staff • Aug. 11, 2023

Online prices fell 1.6% in July: report

It marked the 11th consecutive month of year over year price decreases, with notable drops in appliances and electronics, according to Adobe. 

By Tatiana Walk-Morris • Aug. 10, 2023

Target to expand Starbucks curbside pickup service nationwide

The retailer is leaning in on providing a more full-service curbside experience for customers. 

By Nate Delesline III • Aug. 9, 2023

Back to school 2023: Can marketing transcend the turbulence?

Top marketers from American Eagle and Amazon weigh in on strategy as the season’s spending forecast paints a gloomy picture.

By Jessica Deyo • Aug. 9, 2023

Retailers need to ‘competitively promote’ the rest of the year: report

Though consumers are still spending, a Numerator report suggests that they continue to search for markdowns. 

By Tatiana Walk-Morris • Aug. 7, 2023

‘We want all the brands the customer is used to’: How the Army & Air Force Exchange Service approaches retail

The Exchange, which is celebrating its 128th birthday, forges partnerships with retailers like Old Navy and The Home Depot — making for a loyal military customer base.

By Nate Delesline III • Aug. 7, 2023

Forrester predicts offline retail sales will surpass $4 trillion by 2028

Though e-commerce has grown during the COVID-19 pandemic, brick-and-mortar stores remain a crucial, yet challenging part of retailers’ strategies.

By Tatiana Walk-Morris • Aug. 3, 2023

What’s working for — and against — retailers heading into the holidays?

This shopping season isn’t likely to be like last year, or the year before, or the year before that, experts say.

By Daphne Howland • Aug. 2, 2023

The Weekly Closeout: REI expands travel offerings and Amazon, iRobot modify merger price

The outdoors retailer is expanding rentals, day tours and multiday adventures, while the e-commerce giant and iRobot amended the terms of their agreement. 

By Retail Dive Staff • July 28, 2023

The Backroom: Jason Del Rey and ‘Winner Sells All’

One of the most prolific journalists covering the retail industry leverages his deep sourcing for an in-depth book about Amazon versus Walmart.

By Retail Dive Staff • July 27, 2023

Yeezy was only part of Adidas’ problems. The retailer has been falling further behind Nike for years.

Since 2013, Adidas’ net sales have grown by less than $5 billion as it struggles to keep pace with the broader market. Could a new CEO and a clean slate reverse those trends?

By Cara Salpini • July 24, 2023

The Weekly Closeout: Pacsun opens dedicated activewear store, FTC proposes new guidelines for mergers

The Pac1980 store will open at the Mall of America, while the Federal Trade Commission and Justice Department unveiled changes to M&A guidance.

By Retail Dive Staff • July 21, 2023

As student debt relief ends, millions of consumers will have $300 less each month to spend at the holidays: report

Peloton, HomeGoods and Old Navy, along with most apparel and department stores, will be among the hardest hit, according to Earnest Analytics.

By Daphne Howland • July 21, 2023

Walmart rolls out half-price Walmart+ memberships for people on government assistance

The retailer's expansion into servicing financially stressed customers may give it an even larger share of America's grocery market.

By Nate Delesline III • July 21, 2023

Zales, Rocksbox partner on jewelry rental

The program is available by appointment at select stores and tailored to offer shoppers affordable fine jewelry options for special occasions and weddings.

By Kaarin Moore • July 19, 2023

Sur La Table expands national footprint, private label offering

Three years after surviving a pandemic-era bankruptcy, the culinary experiential retailer is back in growth mode on multiple fronts.

By Nate Delesline III • July 18, 2023

Amazon resurfaces ‘spend less’ messaging for back-to-school ads

Actor Randall Park stars in a comedic spot touting the e-commerce giant’s plethora of deals as parents grapple with tight budgets.

By Jessica Deyo • July 18, 2023

Buy now, pay later app downloads decline

In the U.S., total BNPL app downloads for the second quarter fell 19% compared to the year-ago period, Bank of America Securities analysts said.

By Caitlin Mullen • July 18, 2023

The Weekly Closeout: Layoffs at The Children’s Place and inflation dips to lowest levels since March 2021

The kids retailer said it’s ending the lease on its New Jersey headquarters, and in June the consumer price index rose just 3% year over year. 

By Retail Dive Staff • July 14, 2023

Back-to-school spending to hit record highs, NRF says

Although some consumers plan to spend more on school shopping this year, they’re still looking for deals, the report found.

By Nate Delesline III • July 14, 2023

Prime Day helped push US e-commerce more than 6% to $12.7B: Adobe

Several retailers jumped on Amazon’s summer event, and inflation-weary shoppers took the opportunity to stock up on household essentials.

By Daphne Howland • July 13, 2023

Back-to-school spending to tumble 10%: Deloitte

Inflation showed signs of easing markedly in June, but it will take consumers time to adjust, and discounts are in focus, according to the researchers.

By Daphne Howland • July 12, 2023

US e-commerce sales to exceed $1.1 trillion in 2023: report

FTI Consulting predicts that the rate of online sales growth will slow to 10% or less over the next few years.

By Tatiana Walk-Morris • July 11, 2023