American Eagle cuts SKUs, speeds delivery with supply chain transformation

Regional hubs helped the retailer cut the number of shipments per order and deliver to shoppers 1.5 days faster, the COO said. 

By Matt Leonard • June 2, 2021

Flytrex expands drone deliveries for Walmart, local retailers in North Carolina

An FAA permit allows the drones to carry deliveries up to a mile away from retailers. 

By Matt Leonard • May 27, 2021

Explore the Trendline➔

The state of retail returns

Retailers of all sizes are streamlining operations so customers can have a smooth return experience. 

By Retail Dive staff

FedEx piles on peak surcharges with increases set for June

Increased fees are eroding retailer's margins, a reality that will need to give at some point, according to experts. 

By Matt Leonard • May 25, 2021

Walmart boosts inventory, extends lead times to account for supply chain delays and stockouts

The retailer increased inventory by 16% and is adjusting its fulfillment network as e-commerce sales grow.

By Matt Leonard • May 20, 2021

Amazon launches program to reduce worker injuries

The e-commerce giant is looking to reduce incidents by 50% by 2025. 

By Ben Unglesbee • May 17, 2021

PayPal acquires returns startup Happy Returns

After investing in the startup in 2019, the payments platform is now buying it, to better serve consumers throughout their purchase journey.

By Tatiana Walk-Morris • May 14, 2021

The rise of curbside pickup: Best practices for retailers

Retailers of all types would do well to develop their curbside pickup capabilities further, writes Euromonitor International's Bob Hoyler.

By Bob Hoyler • May 13, 2021

Uber and Gopuff link up on 'everyday essentials' e-shop

Gopuff will power the white-label platform for Uber Eats, which will launch in 95 cities this June and expand nationwide in the summer.

By Jeff Wells • May 6, 2021

Walgreens rolls out 2-hour delivery nationwide

The retailer, which already partners with several third-party firms for on-demand delivery, is adding the option to reach more online shoppers.

By Catherine Douglas Moran • May 5, 2021

Gopuff hires Amazon's VP of global logistics

Tim Collins, who spent more than 20 years at the e-tailer, will become Gopuff's senior vice president of operations and oversee its supply chain, customer service, real estate and launch teams.

By Jeff Wells • April 27, 2021

How the pandemic changed retail supply chains

As the global health crisis sent e-commerce orders surging, retailers scrambled to adapt their operations to serve a more digital era.

By Cara Salpini • April 26, 2021

Allbirds, Reformation join largest class of Climate Neutral Certified companies

As retailers look for ways to reduce their carbon footprints, 330 companies will be certified this year, including 52 fashion and apparel brands.

By Cara Salpini • April 22, 2021

Retailers: It's time to move beyond outdated business models

Pay attention to these five areas as you plan for the future, writes Kaufman Rossin's N.K. "Trip" Tripathy.

By N.K. "Trip" Tripathy • April 20, 2021

Don't make it free, don't make it easy: How retailers can support sustainable returns

Consumers returned $428 billion in merchandise last year. Retailers need to change systems for the sake of the environment and the bottom line. 

By Kaarin Moore • April 19, 2021

Walmart invests in autonomous vehicle startup Cruise

The venture will help the retailer's goals of developing a last-mile delivery system that's fast, low-cost and scalable. 

By Tatiana Walk-Morris • April 16, 2021

Dollar General to hire 20K new employees across its business

As the discounter expands its footprint and offering, it's looking to add staffers for its stores, warehouses, trucks and customer support center.

By Ben Unglesbee • April 14, 2021

The omnichannel age is here — and it’s expensive

Store pickup of online orders grew by triple digits amid the pandemic. Retailers are now scrambling to become more efficient sellers across channels.

By Ben Unglesbee • April 5, 2021

Michaels launches Instacart delivery pilot in select cities

As the COVID-19 pandemic pushes consumers toward delivery, the arts and crafts retailer is joining the furor with a 100-store pilot.

By Tatiana Walk-Morris • April 1, 2021

Walmart, H&M among retailers in US most exposed to Suez Canal disruptions

Earlier this week Ikea confirmed it had containers held up, as companies across industries are addressing the impact of the logjam.

By Matt Leonard • April 1, 2021

Home Depot, Lowe's build on supply chain foundations to make quick work of omnichannel

When the pandemic arrived around the same time as the home improvement retailers' busy spring season, they had to pivot to meet demand.

By Shefali Kapadia • March 29, 2021

New investors join Nuro's Series C funding round

As competitors test autonomous deliveries, Nuro has collaborated with major retailers and won approval from regulators.

By Tatiana Walk-Morris • March 29, 2021

GoPuff raises $1.15B as its valuation doubles

The company, which is now worth $8.9 billion, plans to use the new investment to fuel its geographic expansion and introduce more product categories.

By Catherine Douglas Moran • March 24, 2021

Williams-Sonoma to expand manufacturing, distribution capacity by up to 30%

The company's expansion will add about 2 million square feet to its distribution network.

By Matt Leonard • March 23, 2021

6 charts show how a pandemic upended retail supply chains

Consumers moved online and retailers pivoted to move inventory locked in brick-and-mortar locations.

By Matt Leonard • March 22, 2021

BJ's sees surging curbside pickup business

The club retailer is also renewing members at a higher rate than in the past, according to its chief financial and administrative officer.

By Sam Silverstein • March 15, 2021