Is hack-proof payment a technological unicorn?

Recent credit card breaches at major retailers are underscoring the need for fraud-free payment systems, but that search may never end.

By Daphne Howland • Jan. 30, 2014

H&M profits miss projections

Its competition is stiff, but the Swedish retailer says it will head into the wind, continuing its expansion in the U.S. and China.

By Daphne Howland • Jan. 30, 2014

Explore the Trendline➔

The state of retail returns

Retailers of all sizes are streamlining operations so customers can have a smooth return experience. 

By Retail Dive staff

Target vendor the likely conduit for thieving malware

The investigation into the massive data breach at one of the world’s largest retailers has narrowed, revealing vulnerabilities in retailers' B2B connections.

By Daphne Howland • Jan. 30, 2014

Ship-from-store gives Best Buy an edge over Amazon

While most retailers assume shipping efficiency resides in well-placed, big warehouses, Best Buy and others have found that their established stores make useful mini-warehouses.

By Daphne Howland • Jan. 30, 2014

Amazon may provide payments for brick-and-mortar stores

A variety of Kindle-based systems and services may or may not come to pass, according to unnamed sources.

By Daphne Howland • Jan. 30, 2014

Zappos, Sunglass Hut, L.L. Bean winners in customer service

A recent study found that fewer clicks to order, fast shipping, and ease of communication are customer priorities.

By Daphne Howland • Jan. 29, 2014

Abercrombie & Fitch to split chairman/CEO roles

The troubled teen clothing retailer made other moves, too, that are seen as an effort to soothe the nerves of its investors.

By Daphne Howland • Jan. 29, 2014

Many retailers already capable of taking safer credit and debit cards

Contrary to what many believe, many retailers are ready with point-of-sale systems that take payments resistant to fraud — customers just don't have the new cards.

By Daphne Howland • Jan. 28, 2014

Ikea posts record profits

The furniture retailer posted record profits for the year, despite its tepid embrace, so far, of e-commerce.

By Daphne Howland • Jan. 28, 2014

Merchandise returns cost U.S. retailers $270B in 2013

Receipts in hand are no guarantee that a return is not fraudulent, and in-store returns of online-procured merchandise are an area of concern, according to a report on 2013 returns.

By Daphne Howland • Jan. 28, 2014

Costco to host Obama following State of the Union speech

The president plans to push better wages and hiring of the long-term unemployed and will visit one of the retailer’s Maryland locations.

By Daphne Howland • Jan. 28, 2014

Banks report data breach at Michaels stores

The crafts-store chain is the latest to disclose that customers’ credit and debit card information was possibly compromised.

By Daphne Howland • Jan. 27, 2014

Enhanced e-commerce site search technology pays off

Gallery Furniture says implementing Nextopia’s e-commerce site search, navigation, and merchandising system has improved conversion rates by 35%.

By Daphne Howland • Jan. 27, 2014

6 retail executives to watch in 2014

These new executives are taking on a distressed retail environment, emerging e-commerce possibilities, and the idiosyncrasies of each of their companies.

By Daphne Howland • Jan. 27, 2014

Could iTunes be your next mobile payment option for everything?

Apple is exploring expansion of its iTunes payment system to allow users to pay for things at other retailers and more, unnamed sources told the Wall Street Journal.

By Daphne Howland • Jan. 27, 2014

Wal-Mart slashes 2,300 Sam's Club jobs

The retail giant said it’s working to become more efficient in the face of stiff competition in the budget-shopping sector.

By Daphne Howland • Jan. 27, 2014

Google’s same-day delivery hits another city

After a successful stint in the San Francisco Bay Area, Google Shopping Express has begun a trial run in Los Angeles.

By Daphne Howland • Jan. 27, 2014

Patagonia taps company veteran as new CEO

COO/CFO Rose Marcario is set to become the company's first female chief executive in two decades.

By Daphne Howland • Jan. 24, 2014

TigerDirect the latest to take bitcoin

The electronics e-retailer says it wants to give customers an alternative way to shop and pay, and will sell hardware to mint more.

By Daphne Howland • Jan. 24, 2014

Neiman Marcus admits broader extent of breach

The disclosure comes as the FBI warns retailers of more trouble with payment system hacks.

By Daphne Howland • Jan. 24, 2014

Esprit Holdings returns to profit

Stock of the clothing retailer surged in Hong Kong trading as it reported expectations of a “slight profit” for the first half of its fiscal year, compared with losses over the same period last year.

By Daphne Howland • Jan. 24, 2014

iBeacon is here, but where is it going?

As the customer location tech is further developed and in more stores, how well it works for retailers and consumers alike remains to be seen.

By Daphne Howland • Jan. 23, 2014

American Eagle Outfitters Inc. shares drop as CEO departs suddenly

Executive Chairman Jay L. Schottenstein will return temporarily until a replacement is found.

By Daphne Howland • Jan. 23, 2014

Target cuts 475 jobs, leaves 700 vacancies open

The move is more likely due to the retailer’s disappointing sales and a forceful Canadian expansion than its recent costly data breach.

By Daphne Howland • Jan. 23, 2014

Brink's to begin e-retail payment processing

The company’s trustworthy name may give it a boost in a crowded and confusing field.

By Daphne Howland • Jan. 23, 2014