The Latest

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    Dillard’s gains market share

    Sales barely rose, tariff refunds padded the bottom line and customers were choosy, but the retailer held its own in Q2, analysts said.

  • A woman with a cheerful expression sits before a clothing rack filled with assorted apparel.
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    Permission granted by Rokt
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    Sponsored by Rokt

    AI is becoming retail’s operating system

    Retail's AI advantage won't come from chatbots. It will come from connected decisions.

  • Person laying back on a couch with a computer and a credit card shopping.
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    Getty Images
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    Consumers warm up to agentic AI purchases

    Shoppers are trusting AI to buy items on their behalf, but they still prefer a human step in the process, a new survey found.

  • L.L. Bean flagship store in Freeport, Maine
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    Daphne Howland/Retail Dive
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    L.L. Bean rolls out loyalty program with perks for a purpose

    Alongside points accrual, the program offers members the chance to vote on the direction of $250,000 of L.L. Bean’s charitable investments.

  • Shoe Carnival power aisle
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    Permission granted by Shoe Carnival
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    Shoe Station names chief marketing officer

    Tracy Dick is now in the chief marketer role, following the company’s corporate name change earlier this summer. 

  • Ted Decker is named CEO of Home Depot
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    Courtesy of The Home Depot
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    Home Depot appoints interim CEO leadership as Ted Decker takes medical leave

    Senior Executive Vice President Ann-Marie Campbell and CFO Richard McPhail will oversee CEO duties for the next few months in Decker’s absence.

  • Scooters and pedestrians on a city street.
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    Daphne Howland/Retail Dive
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    Reporter’s Notebook: How bad off is San Francisco retail?

    There are signs of a comeback downtown, but the best shopping in the city is still hyper-local.

  • A retail storefront. The storefront sign reads "Academy Sports + Outdoors
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    Courtesy of Academy Sports and Outdoors
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    Academy Sports and Outdoors taps Instacart for same-day delivery

    The sporting goods retailer, which partnered with Uber Eats earlier this year, will charge the same price for products as in its stores.

  • A Bob's Discount Furniture storefront
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    Courtesy of Bob's Discount Furniture
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    Bob’s Discount Furniture is winning over higher-income shoppers

    The furniture retailer, known for its value-oriented marketing, said it’s seeing momentum build within its cohort of customers earning over $100,000.

  • A Crocs storefront
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    "Crocs International Mall" by Phillip Pessar is licensed under CC BY 2.0
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    Crocs inks AI tech deal

    The footwear company is working to modernize its core business and IT systems in order to simplify operations and reduce costs. 

  • The interior entrance to a JC Penney mall store, with fronds of a plant in the foreground.
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    Daphne Howland/Retail Dive
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    Simon poised to rake in millions more in rent thanks to Saks Global closures

    After vacating a million square feet, the luxury retailer stopped paying $18 million in rent, but the mall owner is on pace to more than double that.

  • Two people in a New York City park for a Rhone campaign
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    Courtesy of Rhone
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    Rhone CMO on marketing at an inflection point for the apparel brand

    “A Love Letter to NYC” arrives amid the growth of the brand’s retail and wholesale ambitions, as well as an evolution of performance apparel.

  • Target storefront in Alexandria, Virginia
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    Dani James/Retail Dive
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    Target leans on newness for Halloween assortment

    A majority of the retailer's festive collection is new in 2026, beating the drum on fresh merchandise being a core part of its turnaround.

  • A person wearing a Helly Hansen-branded wind breaker over looks a sea.
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    Courtesy of Kontoor Brands
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    Wrangler to open more stores amid direct-to-consumer push

    Owner Kontoor executives called the company’s Helly Hansen outdoor brand its “growth engine,” but some analysts aren’t so sure.

  • Bealls has expanded its New York City buying office.
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    Courtesy of Bealls
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    Bealls plots store expansion

    The retailer plans to open 13 locations in six states this fall. Meanwhile, it has expanded its New York City buying office.

  • Target Retail Store Westfield
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    jetcityimage via Getty Images
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    Target taps Lowe’s executive as first chief AI officer

    For Chandhu Nair, collaboration will be essential as the retailer focuses on how technology can elevate user experience.

  • Cranes unload intermodal containers from a ship at the Port of Los Angeles at night, with a truck in motion in the foreground.
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    Getty Images
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    Retailers stocked up for upcoming holiday season

    Data from NRF projects that imports at major U.S. ports have peaked as businesses built up inventory ahead of new tariffs.

  • The exterior of a Zales store featuring The Edit concept
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    Courtesy of Zales
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    Signet names new leadership for Zales, Blue Nile

    The jewelry company appointed veterans from Mattel and Tiffany & Co. as it continues to push its Grow Brand Love strategy.

  • Warmly lit exterior image of On's Miami store
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    Courtesy of On
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    On’s revenue disappoints — is currency change to blame?

    The brand’s constant currency net sales growth of 21.6% in Q2 was lower than experts anticipated, but exchange rates may be contributing to the disconnect with Wall Street.

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  • An Ethan Allen store in Sarasota, Florida, on Jan. 11, 2022.
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    JHVEPhoto via Getty Images
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    Column

    The Weekly Closeout: Activist comes for Ethan Allen’s board, Rhode delivers for Elf

    The investor wants his nominees to replace all of the furniture retailer’s directors, while Rhode helped E.l.f. Beauty achieve nearly 40% growth.

  • Actor Inde Narravette and singer-songwriter Malcolm Todd wear earth-toned Gap clothes against a white wall backdrop
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    Permission granted by Gap Inc.
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    Gap’s fall campaign enlists ‘Obsession’ star to promote denim

    Ads show Hollywood breakout Inde Navarrette dancing alongside Malcolm Todd, who performs a new version of Robyn’s “Dancing on My Own.”

  • Inside a retail store with fitness apparell.
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    Craig Barritt via Getty Images
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    Gymshark names new chief supply chain officer

    Matt Rogers joined the fitness apparel brand in 2023 and previously held the role of global supply chain director.

  • An American Eagle storefront at a mall
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    Cara Salpini/Retail Dive
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    Retailers — eager for cash — sell off rights to potential tariff refunds

    A secondary market has emerged for retailers, such as American Eagle Outfitters and The Children's Place, to get capital quicker by monetizing tariff refunds. 

  • Front view of a Best Buy store in Milpitas, California, on Feb. 20, 2024.
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    Getty Images
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    Best Buy’s chief marketer exits, replaced by newcomer

    Jennie Weber left the retailer after over 20 years at the company, with Chief Creative Officer Marty Senn taking over the position.

  • The exterior of a DXL Men's Apparel store
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    "Destination XL Group - DXL (51788714899).jpg" by Ajay Suresh is licensed under CC BY 2.0
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    DXL board chair steps in for CEO as challenges mount

    The big-and-tall men’s retailer is mulling a merger, fighting off a takeover offer and grappling with weight-loss drugs’ impact on its business.

  • Tinashe for Express
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    Courtesy of Express
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    Express nods to its Y2K heyday in campaign that unites fashion, music

    Chief Marketing Officer Joe Berean discusses a fall effort featuring pop star Tinashe and NFL player Tee Higgins that iterates on the retailer’s “Dress to Express” platform.