The Latest
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5 of the biggest retail horror stories of 2026
From Nike’s turnaround setbacks to Chip Wilson’s battle with Lululemon, the spookiest sights weren’t found on retailers’ shelves this year.
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Sponsored by Glance
Agentic commerce: The infrastructure is ready for AI agents. Is your store?
With the holidays approaching, check these signals to assess your AI readiness (and check it twice).
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Gap Inc. launches AI hiring tool in time for the holidays
The retailer expects around 200,000 seasonal employment applications. Its new AI platform aims to reduce the administrative tasks associated with hiring.
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Most consumers aren’t using AI for product discovery, yet
Retailers should consider the quality of their metadata to prepare for a predicted upswing in AI usage, new research finds.
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Could this running brand rescue Vans owner VF Corp?
The Altra footwear brand’s revenue grew 40% in Q2 and is on pace to offset ongoing declines at the company’s faltering skater brand.
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Hasbro names third Wizards of the Coast president in under 5 years
Dan Ayoub, who now leads Wizards and Hasbro Digital Games, has been playing D&D with the same group of friends since he was 10 years old.
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Dollar General sued by FTC over ‘deceptive pricing practices’
The agency, along with 20 states, allege that customers are charged more at the register than prices displayed on tags and in ads.
Updated Oct. 27, 2026 -
Walmart’s chief marketer breaks down retailer’s Muppet-fueled holiday campaign
For a unified push during the holidays, the retailer is recreating the world of “The Muppet Christmas Carol” and extending its “Who Knew?” brand platform.
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Aritzia banks on store openings, product expansions to double revenue in 5 years
The company plans to open as many as 14 U.S. stores a year and expand into bags, beauty and shoes on its path to becoming “world famous.”
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Retrieved from Sephora on October 27, 2026
Sephora casts Seth Rogen for holiday ads targeted at gift-givers
“The Studio” star plays a clueless shopper in a campaign aimed at consumers who aren’t in-the-know about beauty but are seeking thoughtful presents.
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Etsy CEO addresses friction of AI vs. human creativity
The e-commerce marketplace saw active buyers in Q3 grow for the first time in two years and is utilizing AI to improve product recommendations.
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Jos. A. Bank puts customer experience at the center of new store concept
The menswear retailer’s new space, which was developed using customer insights, features an area for consultations, fittings and personalized service.
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Target overhauls Threshold home goods brand
The $3 billion private label has improved quality, merchandising and, in some cases, prices, and added more than 800 items to the assortment.
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These 3 department stores need a good holiday
Kohl’s, J.C. Penney and — once again— Saks Fifth Avenue have a lot riding on this year’s shopping season.
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Target spruces up SoHo store, fan shops ahead of the holidays
In both cases, a localized presentation is key to what the retailer calls its “merchandising authority.”
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Walmart debuts longer Black Friday, Cyber Monday sales events
The mass retailer's deal events will total 14 days this season, compared to 10 in 2025.
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Genre bookstores are having a moment — especially in Chicago
From romance to horror, genre readers are done settling for just a few shelves. Now they are coming for the entire store.
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Banana Republic debuts TikTok content series in bid for younger shoppers
The effort spotlights various styles and arrives as parent Gap Inc. continues to emphasize entertainment marketing.
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CVS wants to sell more Pokémon, collectibles
The pharmacy retailer is expanding its assortment of toys and collectibles as adults fuel growth in those segments.
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The Weekly Closeout: Torrid CFO exits and Belk secures financing
Paula Dempsey will leave the apparel retailer next month. The department store, meanwhile, will use some of its new funds for seasonal inventory.
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Macy’s revamps Santaland, brings back Holiday Square
The department store is leaning into the festive season at its Herald Square flagship in New York with a variety of activations.
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Bath & Body Works introduces new store concept
The Feel Good concept is now open in Charlotte, North Carolina, and features easy navigation and enhanced testing experiences.
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Beyond Yoga aims to have ‘many’ stores. They’ll probably be yellow.
CEO Nancy Green says the brand color is reflective of a broader focus on joy — and making progress over perfection.
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Lululemon adds former product chief to board
Tara Poseley, who led product at the athletics retailer from 2013 to 2015, is joining the board as part of the company’s agreement with founder Chip Wilson.
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Levi’s distribution network transition saga continues to drag
Due to a facility fire during Q3 and the complexity of its SKU mix, the retailer doesn't expect to see benefits from its overhaul until 2027.
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Shoppers expect less for more this holiday season. That could mean a sales decline.
Some of the latest projections suggest spending could drop, but even those that predict growth recognize consumers are pressured.