The Latest

  • People walking by Nordstrom's New York City store at the holidays.
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    Daphne Howland/Retail Dive
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    Retailers, consumers both on edge as the holidays approach

    Shoppers will find lean inventories this season as they scour stores for the right items at the right price — and the hunt has already begun.

  • Older and adult women grocery shopping
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    stock.adobe.com / Dragana Gordic

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    Sponsored by LS Retail

    AI in grocery retail: 5 tips for better customer experiences

    Discover five tips to help you make AI work more effectively across your grocery operations.

  • A series of wood shelves stocked with food items at a Nordstrom store.
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    Courtesy of Nordstrom
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    In New York, Nordstrom brings gourmet foods to its evolving pop-up space

    The Corner Market features a selection of locally and globally sourced comestibles and housewares, with a focus on luxury gifting. 

  • Aerial shot of Mattel's headquarters in California.
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    The image by Jelson25 is licensed under CC BY-SA 3.0
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    Mattel names new CEO

    As current CEO Ynon Kreiz steps down from the role, Roger Lynch comes to the toy company from Condé Nast where he was chief executive.

  • The interior of Michaels new store format.
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    Courtesy of Michaels
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    5 store concepts that launched in 2026

    From Target’s revamped beauty space to Michaels’ new experiential store format, retailers have been busy this year refreshing their physical footprints.

  • Ann Taylor store New York City.
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    Daphne Howland/Retail Dive
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    KnitWell Group names chief digital and customer data officer

    Angelica Munson was appointed to the newly created role for the Ann Taylor and Chico’s parent company. 

  • Displayed assortment of Elfs on shelves with customized mugs and books.
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    Courtesy of 1-800-Flowers.com + PersonalizationMall.com
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    1-800-Flowers to sell PersonalizationMall.com, Things Remembered

    The $45 million transaction marks a steep drop from the $245 million purchase price for PersonalizationMall.com about six years ago.

  • A Michael Kors storefront.
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    Daphne Howland/Retail Dive
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    Column

    The Weekly Closeout: What will happen to Michael Kors and J. Crew celebrates its Barn Jacket

    Also, Sweaty Betty owner Wolverine World Wide eliminated the active group president role last week.

  • A person wearing jeans and a sweater holds a credit card over a laptop, with a blurry holiday tree in the background.
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    Getty Images
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    Consumer AI use a boon for the holidays as AI traffic doubles

    Consumers using AI engage with brands’ offers at a higher rate than non-AI traffic and generate more revenue per visit, a survey from Adobe found.

  • Common Cents Act pennies merchants cash
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    Getty Images
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    Senate passes Common Cents bill

    The measure to provide merchants a cash rounding framework and to formally phase out the penny now heads to the White House.

  • A quotation mark on a blue background.
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: A status check on Target’s turnaround

    Since naming Michael Fiddelke CEO, the retailer has made headway on its recovery with sales and traffic growth despite the bumps along the way.

  • Target store in Bridgehampton
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    Permission granted by Target
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    Target cuts prices as consumer sentiment sours

    With the holiday season ramping up, the mass retailer reduced pricing on nearly 2,000 home and apparel products.

  • Cars, bicyclists and pedestrians in a city.
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    Courtesy of Sephora
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    Sephora furthers UK ambitions via M&S shop-in-shops

    The tie-up resembles the beauty retailer’s partnership with Kohl’s in the U.S., which was a sales and traffic driver until this year.

  • Chewy, fulfillment center, conveyor belt
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    Permission granted by Chewy
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    3 tips from Chewy’s COO on gaining a last-mile delivery edge

    Personalization and close carrier collaboration can help shippers win in a space where Amazon and Walmart loom large.

  • A person is seen shopping at a grocery store.
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    Spencer Platt via Getty Images
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    Inflation slams consumer sentiment to 4-month low

    Despite their dimming sentiments toward inflation and business conditions, consumers have shown no sign of cutting spending.

  • Best Buy launches on TikTok Shop
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    Courtesy of Best Buy
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    Best Buy to launch on TikTok Shop

    Customers will be able to purchase products directly through the social commerce platform, with orders fulfilled by the retailer. 

  • A close-up of a digital price tag.
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    Courtesy of Walmart
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    Walmart CEO addresses dynamic pricing concerns

    John Furner issued a letter attempting to dispel pricing concerns about digital shelf labels and Sparky, but some say a Walmart patent leaves the door open.

  • Matthew Stafford, his wife, Kelly, and their four daughters star in Wayfair's new "Wayfair Delivers" campaign.
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    Courtesy of Wayfair
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    Wayfair ups investment in sports for values-focused brand platform

    The retailer is amplifying its latest effort by increasing advertising investment across the networks airing football games to five times its previous spend.

  • David's Bridal Pearl Connect platform
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    Courtesy of David's Bridal
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    David’s Bridal wants to make it easy for vendors to engage with couples

    The retailer’s AI-powered platform, Pearl Connect, gives vendors leads based on couples who are actively planning their weddings.

  • A woman shops on her computer in front of a Christmas tree.
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    Getty Images
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    Consumers aren’t just buying gifts this holiday season. They’re stocking up on essentials.

    Total online spend in the U.S. will top $275 billion, according to Adobe, but many will use seasonal deals to stockpile necessities. 

  • Rendering of a Walmart fashion kiosk.
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    Courtesy of Walmart
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    Walmart consolidates merchant teams with focus on style

    Nearly 20 years after embarking on its ill-fated, fashion-oriented “Project Impact,” the retail giant is merging its fashion, home and beauty businesses.

  • A Target location in Bridgehampton
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    Permission granted by Target
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    Target is opening a store in the Hamptons. It’s not red.

    The retailer’s signature color is not part of the external facade of the building at its new location in Bridgehampton, New York.

  • The exterior of Bed Bath & Beyond's co-branded concept with The Container Store
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    Courtesy of Bed Bath & Beyond
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    Neighborhood Intelligence reworks Fathom deal

    The company formerly known as Bed Bath & Beyond Inc. intends to leverage "substantially all” of its digital assets, including tZero, Medici-related assets and investments in GrainChain.

  • A sign hangs at the entrance of a T.J. Maxx store on February 28, 2024 in Chicago, Illinois.
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    Scott Olson via Getty Images
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    TJX CEO: Distribution model will help weather El Niño

    The off-price retailer’s supply chain strategy allows it to hold inventory instead of going straight to stores. 

  • A person faces a black Hard Button and red Easy Button on a desk.
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    Permission granted by Staples
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    Staples’ chief marketer on introducing a hard button amid bigger B2B push

    A full-funnel campaign focuses on a dark alter ego for the easy button that leads to workplace conundrums like misprinted store signs.

  • A woman sits in front of Stitch Fix boxes.
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    Permission granted by Stitch Fix
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    Stitch Fix keeps sales expectations in check as it loses active clients

    The apparel-box retailer is gaining market share, but the tough consumer backdrop took a toll at the end of its fiscal year, executives said Wednesday.