The Latest

  • Chewy, fulfillment center, conveyor belt
    Image attribution tooltip
    Permission granted by Chewy
    Image attribution tooltip
    Column

    The Weekly Closeout: Chewy’s sales jump and a retail exec turns politician

    The pet retailer scored more than 7% net sales growth in the most recent quarter. Meanwhile, former Hudson’s Bay CEO Helena Foulkes could soon be Rhode Island’s governor.

  • A man checks his phone while shopping in a supermarket.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Instacart, Shipt launch AI-powered shopping assistants

    The companies’ new marketplace tools can build grocery carts based on a conversation with a customer or an uploaded photo.

  • Employees stack packages containing flowers in a warehouse.
    Image attribution tooltip
    Joe Raedle via Getty Images
    Image attribution tooltip

    FedEx launches Shopify app to combat surprise import charges

    FedEx Duty and Tax provides a cost guarantee at checkout and covers any overages to that amount.

  • A person with hoop earrings and a black shirt with a bow is smiling.
    Image attribution tooltip
    Courtesy of Rent the Runway
    Image attribution tooltip

    Nordstrom alum takes the CEO reins at Rent the Runway

    Paige Thomas, who starts Monday, is one of a cohort hailing from the department store, including interim CEO Teri Bariquit.

  • A Swatch Bar at Michaels.
    Image attribution tooltip
    Courtesy of Michaels
    Image attribution tooltip

    After demise of Joann locations, fabric is now in 90% of Michaels stores

    The craft retailer has expanded its Knit & Sew Shop and is hosting events in honor of National Sewing Month to celebrate.

  • The exterior of a DXL Men's Apparel store
    Image attribution tooltip
    "Destination XL Group - DXL (51788714899).jpg" by Ajay Suresh is licensed under CC BY 2.0
    Image attribution tooltip

    Destination XL maps out a turnaround plan

    The company’s sales declines continued in the second quarter, but interim CEO Lionel Conacher told analysts “a resumption in sales growth is imminent.”

  • People walking down a city street.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Macy’s plows tariff refunds into its rebound

    The department store has been backing away from promotions, so refunds will mostly go toward long-term growth plans rather than price cuts.

  • Traffic including cars and a cyclist ride by a Bloomingdale's store under blue skies, as a nearby pedestrian crosses the street.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Saks who? Bloomingdale’s hits sales volume record

    As Saks Fifth Avenue and Neiman Marcus work on their post-bankruptcy turnarounds, Macy’s Inc.’s upscale department store is taking market share.

  • People walking past an American Eagle store.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    American Eagle falls flat with women, again

    Q2 earnings showed strength in the namesake brand's men’s offerings, but sales remained soft with women — and Aerie carried overall growth.

  • OpenAI, ChatGPT
    Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip

    Amazon pilots ad services in ChatGPT: What marketers need to know

    The managed service offering, which is in a U.S. pilot and available via Amazon DSP, comes as ChatGPT Ads recently hit a revenue milestone.

  • A mall store going out of business.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Francesca’s Ch. 11 liquidation plan confirmed

    The apparel retailer says it resolved several disputes with creditors and it did not receive other qualified bids for its IP aside from Stand Out For Good. 

  • A Target storefront exterior
    Image attribution tooltip
    Dani James/Retail Dive
    Image attribution tooltip

    Target introduces AI-powered photo search, review features

    The retailer is accelerating its AI capabilities to boost personalization and product discovery.

  • Woman sits on couch typing on laptop.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    E-commerce to outpace overall holiday sales growth as shoppers lean on AI

    The channel is expected to grow up to 8.4%, aided in part by consumers’ embrace of digital tools such as artificial intelligence, per Deloitte.

  • A Kay Jeweler store in a mall.
    Image attribution tooltip
    "Kay Jewelers Aventura Mall" by Phillip Pessar is licensed under CC BY 2.0
    Image attribution tooltip

    Signet Jewelers delivers ‘quality’ quarter, raises full-year outlook

    The retailer swung to a profit in Q2, extended its credit agreement and expounded on the relaunch of its core brand websites.

  • Ace Hardware executives at the 2026 Upfronts in Chicago.
    Image attribution tooltip
    Kaarin Moore/Retail Dive
    Image attribution tooltip

    Ace Hardware: ‘We’re in the business of building national brands’

    The retailer introduced new ways brands can build awareness through its retail media network at its inaugural Upfront event in Chicago.

  • Two people walk by a Bed Bath & Beyond store on a cloudy day.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Bed Bath & Beyond cancels deal to acquire Cabinets To Go owner

    The company — now rebranded to Neighborhood Intelligence — says it determined F9 Brands couldn't satisfy closing requirements.

  • Interior holiday store display of products at Ulta Beauty
    Image attribution tooltip
    Dani James/Retail Dive
    Image attribution tooltip

    Retailers bet on AI for supply chain, ‘smart’ shopping

    Retailers are using AI technologies to overhaul their customer experience, supply chain and personalized shopping offerings.

  • The Nike "swoosh" on the side of a building, with another building seen behind it.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Nike, Simon Property Group dropped from S&P 100

    The shift, effective Sept. 21, is mostly symbolic, especially for the mall company. But for the apparel brand it’s a fresh reminder of ongoing struggles.

  • A group of brown packages are gathered on a table.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Holiday spending forecast to top $1 trillion

    Inflation is expected to account for much of the increase, according to a new report from Bain & Company.

  • A rental brand's fulfillment center with a racks of clothes.
    Image attribution tooltip
    Courtesy of Nuuly
    Image attribution tooltip

    Urban Outfitters’ Nuuly pursues more fulfillment center automation

    The rental subscription service aims to launch an automated order sortation system and picking solution at its Kansas City-area facility.

  • A person with white wired headphones and a white bag stands outside a clothing store.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Lululemon pulls back store plans as sales plummet

    Even sales of leggings fell 20% in Q2. Incoming CEO Heidi O’Neill has her work cut out for her.

  • Hilary Duff for Reebok
    Image attribution tooltip
    Courtesy of Reebok
    Image attribution tooltip
    Column

    The Weekly Closeout: Reebok partners with Hilary Duff and Saks Fifth Avenue launches fall campaign

    The pop icon is the athletic retailer’s latest ambassador. Meanwhile, the department store, and sister brand Neiman Marcus, debuted seasonal campaigns. 

  • A person walks toward a store entrance.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Five Below’s ‘maniacal focus’ on the customer pays off

    CEO Winnie Park attributed some of its Q2 success to a shift away from traditional media spending channels last year.

  • The facade of a Petco store.
    Image attribution tooltip
    Bruce Bennett / Staff via Getty Images
    Image attribution tooltip

    Petco loses millions due to loyalty program

    When Petco Perks launched in Q2, “customer point redemption volumes far exceeded our initial projections,” CEO Joel Anderson said.

  • Exterior of an Ulta store
    Image attribution tooltip
    Kaarin Vembar/Retail Dive
    Image attribution tooltip

    Ulta’s use of Flock technology causes upset online

    The retailer drew attention on social media this week for its use of automated license plate readers at some locations as the technology has drawn widespread public criticism.