The Latest

  • A screen with a style quiz from David's Bridal. The company wants to help couples with wedding planning using AI.
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    Courtesy of David's Bridal
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    David’s Bridal is ready to help couples budget their wedding

    Through the bridal retailer’s Pearl Planner tool, the company is leveraging AI to help couples determine where to splurge and save on their big day.

  • A smiling cashier in a green shirt hands a receipt to a customer in a clothing store. The atmosphere is friendly and casual, with racks of clothes visible.
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    Super Scout via Getty Images
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    Sponsored by ServiceNow

    The associate gap: Why your AI investment depends on the people running your stores

    In the quest for stronger customer experiences, store associates are the critical variable.

  • Two people in dark suits and white shirts, the one on the right wearing a bow tie.
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    Courtesy of Authentic Brands Group
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    Authentic Brands Group has a new CEO, but Jamie Salter is sticking around

    Matt Maddox has been president and will take over as chief executive to run day-to-day operations, but will continue to report to Salter.

  • The outside of a Target store.
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    Brandon Bell / Staff via Getty Images
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    Can Target’s small upgrades to carts, bathrooms lead to big wins?

    The retailer's efforts to modernize its experience aim to create durable long-term value for a key demographic: busy families.

  • A person wearing sweats and a baseball cap walks down the street.
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    Daphne Howland/Retail Dive
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    Vans ekes out sliver of growth in the US

    The brand’s revenue tumbled globally for the quarter and year, but the sign of recovery at home is “the real story” for VF Corp., analysts said.

  • A Lowe's storefront with the company's blue and white signage
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    Nate Delesline III/Retail Dive
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    Lowe’s efforts to win over pros could save it from the home sector’s challenges

    The retailer — which saw sales increase 10% in Q1 — is turning to the customer segment as DIY demand remains down.

  • Anthropic's Claude AI app icon is seen in the app store on a smartphone screen.
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    Michael M. Santiago / Staff via Getty Images
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    What customers consider when using AI to shop

    The vast majority of consumers say it’s important to recognize the seller or merchant and check customer reviews before purchasing, a PSE Consulting survey found.

  • An in-store display of "The Party Shop" inside Michaels
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    Courtesy of Michaels
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    Michaels boosts party supplies by 60%, opens DIY bars

    The crafts retailer is adding more than 600 new items this year as it works to capture market share left behind by Joann and Party City.

  • Closeup of a storefront sign.
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    Daphne Howland/Retail Dive
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    Target hits bullseye with ‘impressive’ earnings

    The retailer’s Q1 performance beat expectations and boosted confidence in its turnaround efforts — but it’s still early innings for the multiyear strategy.

  • LeBron James plays basketball in a Nike ad
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    Courtesy of Nike
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    Deep Dive

    Where Nike’s marketing comeback is stumbling — and where it can still win

    A recent whiff around the Boston Marathon is indicative of the brand’s struggles to pull off aspirational messaging it once executed with rare finesse.

  • IKEA logo is displayed outside a store.
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    Naomi Baker via Getty Images
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    Ikea franchisor to cut 850 jobs

    Inter Ikea Group said the reduction in workforce is necessary as it focuses on increasing sales growth, reducing prices and boosting traffic across channels.

  • A customer shops inside a Target store.
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    Joe Raedle / Staff via Getty Images
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    Target taps former Walmart exec as supply chain, logistics chief

    Jeff England, who worked to improve inventory availability at QXO, will join the retailer on May 31 as it seeks to strengthen in-stock reliability.

  • A customer presses the image of the ChatGPT app on their phone.
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    Getty Images
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    AI referrals make shoppers more likely to either return — or never come back

    Companies need to quickly justify why the AI recommended their brand, Info-Tech Research Group’s Julie Geller said. “If that validation isn’t obvious, confidence drops fast.”

  • An At Home storefront with a blue sky background
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    Permission granted by At Home
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    At Home CEO to retire after leading it through bankruptcy

    Chief Executive Officer Brad Weston will transition to an advisory role and the home retailer has initiated a search for his replacement.

  • A Coach store in the evening, with people walking past.
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    The image by Daniel Ramirez is licensed under CC BY 2.0
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    Tapestry patents AI data analytics tech

    The Coach owner said it is trimming the time it takes to analyze data through its newly patented AI technology.

  • Banana Republic storefront in SoHo.
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    Courtesy of Banana Republic
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    Former Calvin Klein exec will be Banana Republic’s CEO

    It’s a homecoming for Donald Kohler, who began his career at the Gap brand, where he spent a decade in various merchandising roles.

  • Two mannequins at the foot of a red set of stairs in Lululemon's SoHo store.
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    Courtesy of Lululemon
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    Lululemon claps back at Chip Wilson after spurned settlement offer

    The retailer, which called its founder's perspective "outdated," had offered to elect two of his nominees, part of a settlement he rejected.

    Updated May 18, 2026
  • An empty store with a "retail space available" window sign.
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    Daphne Howland/Retail Dive
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    Claire’s eyes expansion to 7K retail locations

    A licensing agreement with Centric Brands will scale the retailer’s presence across partners, including Walmart, Kohl’s and CVS, and will push the brand into new categories. 

  • A person with a red bag and a black coat walks down the street.
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    Daphne Howland/Retail Dive
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    Madewell plans to open 3 stores, starting this week

    The denim-focused brand’s new locations will open in Sag Harbor, New York, on Wednesday and in Connecticut and Oregon next month.

  • The interior of a thrift store shows apparel and accessories.
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    Getty Images
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    Department stores losing market share to resale

    Off-price retailers have little to fear from rapidly growing secondhand sales, though, according to research from Bank of America analysts.

  • Target storefront in Alexandria, Virginia
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    Dani James/Retail Dive
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    Activist investors push to oust former Target CEO from board

    The group is urging shareholders not to reelect Brian Cornell and Christine Leahy, arguing their presence could hamper a turnaround.

  • Inside a retailer's distribution center.
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    Permission granted by Dollar Tree
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    Dollar Tree is boosting logistics resiliency

    A new Arizona distribution center is part of the retailer's strategy to cut transit times, Chief Supply Chain Officer Roxanne Weng said.

  • Lourdes Arocho was named Gap Inc.'s head of licensing.
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    Courtesy of Gap Inc.
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    Column

    The Weekly Closeout: Another entertainment exec at Gap Inc., and tariff refunds trickle in

    The apparel conglomerate beefed up its "fashiontainment" roster, while retailers are getting their money back on import levies canceled by the Supreme Court.

  • A gray storefront with the word "Article" on the front.
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    Courtesy of Article
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    Article reveals plans for its first US retail stores

    The Canada-based DTC furniture company is opening a pair of brick-and-mortar locations in Washington and California to better serve its biggest customer base.

  • The exterior of Bed Bath & Beyond's co-branded concept with The Container Store
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    Courtesy of Bed Bath & Beyond
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    Bed Bath & Beyond’s first co-branded store with The Container Store will open Saturday

    The location in Fort Worth, Texas, comes just over a month after Bed Bath & Beyond announced plans to acquire the organizational retailer.

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    Shaun Lucas/Retail Dive/Retail Dive, data from Getty Images
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    April retail sales jump 7%, but caution persists on future impact of gas prices

    While analysts were upbeat on the month's number, on a volume basis, core retail sales grew just 1.2% year over year.

    Updated May 14, 2026