Walmart adds digital tools to match products with health preferences

A new online and in-app experience includes a "Shop-By-Diet" scanner and dietary profile feature that incorporates wellness criteria into grocery shopping.

By Catherine Douglas Moran • Jan. 19, 2022

Neiman Marcus names new supply chain and technology chiefs

The department store retailer has been sorting out its finances, digital operations and executive leadership over the past few years.

By Tatiana Walk-Morris • Jan. 19, 2022

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Walmart signals metaverse plans with trademark applications around virtual goods, NFTs

While plenty of companies are eyeing the tech, a potentially large push from the retailer could go a long way in spurring mainstream consumer adoption.

By Peter Adams • Jan. 19, 2022

Gap taps Frank Ape creator for NFT drop focused on spreading positivity

Making its first crack at the crypto format, the retail brand is trying to gauge what consumers want out of a more digitally-led world.

By Peter Adams • Jan. 18, 2022

Adobe: Holiday e-commerce topped $204B in the US

Online spending rose nearly 9% compared to last year, though typical red-letter days like Black Friday and Cyber Monday took a back seat.

By Daphne Howland • Jan. 13, 2022

Global online sales exceed $1 trillion during the holidays: Salesforce

Despite external challenges, consumers continued to splurge online.

By Maria Monteros • Jan. 12, 2022

J.C. Penney targets IT, e-commerce overhaul with new executives

The incoming CIO and chief digital and transformation officer will guide the company as it carries out its post-bankruptcy digital plans.

By Roberto Torres • Jan. 12, 2022

Il Makiage parent company secures $130M in funding

The recent round, which values Oddity at $1.5 billion, was led by billionaire businessman Thomas Tull and Franklin Templeton, among others.

By Maria Monteros • Jan. 11, 2022

Social commerce to grow 3 times as fast as e-commerce, Accenture predicts

Driven by Gen Z and millennials, shopping on social media platforms is forecast to grow from $492 billion in 2021 to $1.2 trillion by 2025.

By Chris Kelly • Jan. 11, 2022

UPS to handle record 60M returns during peak shipping season

As returns activity increases, reverse logistics have become a vital part of the retail playbook to build customer loyalty. But costs are climbing.

By Max Garland • Jan. 11, 2022

Creating an Uber experience at the B2B checkout: Navigating embedded payments

Learn the four imperatives that B2B e-retailers must consider in 2022.

Jan. 10, 2022

How fashion DTC brands engage with their audiences via SMS

Breaking down the text marketing strategies for top DTC brands such as Princess Polly, LSKD and more.

Jan. 10, 2022

Lululemon taps Amazon Twitch exec to take over as CEO of Mirror

Michael Aragon spent five years as chief content officer at Twitch and replaces founder Brynn Putnam.

By Cara Salpini • Jan. 7, 2022

Saks launches Wellness Shop online

The offering, which features brands like Beyond Yoga and Vitamix, comes as retailers try to cater to health-conscious consumers.

By Tatiana Walk-Morris • Jan. 7, 2022

Ikea doubles automation projects as store fulfillment grows

More than half of the retailer's orders were fulfilled from stores in 2021, according to an Ikea franchisee.

By Colin Campbell • Jan. 7, 2022

Flytrex drones can fly over people, vehicles with new FAA approval

The approval allows it to travel up to one nautical mile and carry small goods to up to 10,000 households in North Carolina.

By Max Garland • Jan. 7, 2022

Nike sues Lululemon over Mirror, claiming patent infringement

The athletics giant outlined six patents it claims the workout system and its accompanying apps infringe upon.

By Cara Salpini • Jan. 6, 2022

Amazon's international app downloads decline: report

For retailers, downloads are becoming more significant as mobile app spending rises.

By Tatiana Walk-Morris • Jan. 6, 2022

Payments firms raised record sums in 2021

Startups last year raked in nearly $32 billion in investments, according to CB Insights. This year could be even hotter for them.

By Caitlin Mullen • Jan. 6, 2022

Retailers tailor holiday paid social to Gen Z, with YouTube grabbing biggest spend

The findings show Gen Z wields growing purchasing power and is more comfortable buying through apps as social commerce booms.

By Peter Adams • Jan. 6, 2022

Can livestream shopping in the US catch up to China's soaring growth?

As people spend more time online or limit shopping trips during the pandemic, many are seeking digital experiences that bridge the gap with the real world.

By Robert Williams • Jan. 5, 2022

Best Buy launches in-house media company

The electronics retailer seeks to turn 3 billion annual interactions into insights and opportunities for brands looking to reach consumers.

By Chris Kelly • Jan. 5, 2022

10 retail trends to watch in 2022

Last year upended some trends and accelerated others. What will 2022 bring for retailers?

By Daphne Howland , Ben Unglesbee , Cara Salpini , Kaarin Moore , Caroline Jansen , Maria Monteros • Jan. 4, 2022

The Backroom: Our traditional interview with the retail prophet, Doug Stephens

While the pandemic isn't over, 2021 seemed to show that physical locations remain important to retail. But each store must have something to offer.

By Daphne Howland • Dec. 30, 2021

Albertsons pilots AI-driven salad bars

The grocer has added the internet-linked self-service counters across various stores in Washington, D.C., Maryland and New Jersey.

By Sam Silverstein • Dec. 23, 2021