Big name retailers are losing steam with online satisfaction including Walmart

Analytic firm, Foresee, released its latest online satisfaction research for major retailers such as Walmart, Amazon, and LL Bean with mixed results across the board.

By Joan Brodecki • Jan. 3, 2013

The Container Store boosts efficiency with cloud-based performance management

By eliminating a number of manual processes and moving to a cloud-based performance management solution, The Container Store now forecasts and plans monthly and quarterly instead of traditional annual reporting.

By Elizabeth Robins • Jan. 3, 2013

Explore the Trendline➔

The state of retail returns

Retailers of all sizes are streamlining operations so customers can have a smooth return experience. 

By Retail Dive staff

Polaroid to open 10 'experiential' stores this year

The retail operations will specialize in images—not just cameras.

By Brian Warmoth • Jan. 2, 2013

L’Oréal to expand retail operations in India

The luxury cosmetics market in India may hold new opportunities outside of Mumbai and Delhi.

By Brian Warmoth • Jan. 1, 2013

Will mobile registers or digital wallets make a bigger splash in 2013?

The Tampa Bay Times looks at Urban Outfitters and Apple and anticipates what changes await retail in the new year.

By Brian Warmoth • Jan. 1, 2013

J. Crew CEO defends online shopping after NYT op-ed

Millard Drexler responds to a customer's public complaint in which she attacked online shopping and its role in holiday gift-buying.

By Brian Warmoth • Dec. 29, 2012

Walmart pledges safeguards against unsafe factory use, despite problems

A New York Times report looks at discrepancies between internal communications and public vows to not use unsafe factories.

By Brian Warmoth • Dec. 29, 2012

Microsoft Stores continue to multiply with six new locations in 2013

The software and hardware provider will try to claim more territory in the new year as it pushes its tablet and entertainment offerings.

By Brian Warmoth • Dec. 26, 2012