Macy’s makes major management changes for new year

Macy's has announced five major management changes, some of which are effective immediately.

By Joan Brodecki • Jan. 28, 2013

American Eagle plans Mexico expansion

American Eagle Outfitters plans to open six stores throughout Mexico in 2013, with the first opening Feb. 20 in Mexico City.

By Joan Brodecki • Jan. 28, 2013

Explore the Trendline➔

The state of retail returns

Retailers of all sizes are streamlining operations so customers can have a smooth return experience. 

By Retail Dive staff

Walmart-Mother Nature Network partnership to endorse sustainability

Walmart reached an agreement with Mother Nature Network to profile innovators in sustainability and green living.

By Joan Brodecki • Jan. 28, 2013

7 weird and brilliant shopping cart design innovations

These carts operate themselves, cater to special needs and generally play by different sets of design rules.

By Brian Warmoth • Jan. 28, 2013

Oracle: More retailers need innovation labs

Oracle Retail's Directory of Technology Strategy underlines the necessity of innovation labs to stay ahead the changing times.

By Davide Savenije • Jan. 28, 2013

Saks revamps loyalty program with free shipping

Saks is extending upgrades to loyalty card holders with perks such as free shipping.

By Joan Brodecki • Jan. 24, 2013

Personalized shopping is nice, but most consumers value service more

An Oracle survey downplays the clamor for more personalized shopping while service and experience satisfy customers.

By Joan Brodecki • Jan. 24, 2013

PetSmart announces executive reshuffling

PetSmart is changing things up internally with roles shifting for top executive positions from CEO to Chairman.

By Joan Brodecki • Jan. 24, 2013

Customer service improving for top internet retailers

In an annual study from The E-tailing Group, online retailers across the board are improving their customer service.

By Joan Brodecki • Jan. 23, 2013

Wegman and Smucker execs win Hall of Fame honors

Two family-oriented executives win high honors during the 2013 GMA Chairman's Lecture.

By Joan Brodecki • Jan. 22, 2013

Hurricane Sandy forced retailers to learn hard lessons

Retailers found out the hard way that businesses cannot rely upon government aid. 

By Joan Brodecki • Jan. 22, 2013

Kohl's donates $2 million to Discovery World

By teaming up with Discovery World,  Kohl's has pledged $2 million towards building new educational design labs.

By Joan Brodecki • Jan. 22, 2013

The ultimate solution to jump-start JC Penney

With fourth quarter numbers coming soon, JC Penney is preparing for disappointing results while concentrating on long-term transformation.

By Joan Brodecki • Jan. 22, 2013

Walmart unleashes a 'zero tolerance' policy for global sourcing standards violators

In response to a Bangladesh factory fire that killed 112 people, Walmart is eliminating its "3 strike" policy and instituting a "zero tolerance" policy instead.

By Joan Brodecki • Jan. 22, 2013

Fortune’s 100 Best Companies to Work list hits, Wegman's ranks high

Men's Wearhouse, and Nordstrom also earned spots, thanks to Fortune's annual survey.

By Joan Brodecki • Jan. 18, 2013

Tebow gives back in a partnership with Furniture Row

Tebow may not be likely to return to the Jets, but he'll help out orphans with Furniture Row for a third year running.

By Joan Brodecki • Jan. 17, 2013

Big plans for 8 major retailers in 2013

Walmart, Whole Foods, and Ethan Allen have all unveiled major goals for 2013.

By Joan Brodecki • Jan. 17, 2013

Toys 'R' Us gives $1 million towards Hurricane Sandy relief

The Toys "R" Us Children's Fund will contribute to help rebuild the New Jersey communities that the company serves.

By Joan Brodecki • Jan. 17, 2013

Staples SVP, John Burke, becomes chief culture officer

The big name in office supplies just created the position, and Burke will be the first carry the title.

By Joan Brodecki • Jan. 16, 2013

Apple retail operations jolted again as VP Jerry McDougal, resigns

Jerry McDougal, Apple's vice president of retail operations, has left the company with the SVP position still vacant.

By Joan Brodecki • Jan. 16, 2013

Walmart has a 10-year plan to boost U.S.-sourced products

Walmart and Sam's Club stores across the U.S. could see $50 billion in more U.S.-sourced products over the next  decade.

By Joan Brodecki • Jan. 15, 2013

Crafton named as new CEO at Crossmark

Crossmark, a sales and marketing services company in the consumer goods industry, has acquired former Proctor and Gamble exec Joe Crafton as its new CEO.

By Joan Brodecki • Jan. 15, 2013

Walmart makes pledge to hire 100,000 veterans

Starting on Memorial Day, Walmart will begin welcoming any veteran meeting certain criteria as a new Walmart, Sam's Club, or distribution center employee.

By Joan Brodecki • Jan. 15, 2013

Target's relationship with Radio Shack fizzles, making room for a new mobile provider

Brightstar and MarketSource will assume responsibilities for Target's mobile market after recent negotiations failed.

By Joan Brodecki • Jan. 15, 2013

Walmart to grow new Neighborhood Markets in Alabama, rest of U.S.

Expect to see about 100 more nationwide in 2013.

By Brian Warmoth • Jan. 14, 2013