HelloFresh, the world’s leading meal-kit company, successfully deploys Facilio’s Connected Refrigeration platform to modernize and centralize its refrigeration compliance operations across its U.S. industrial facilities. This partnership marks a key step in HelloFresh’s ongoing commitment to adhere to the proposed Environmental Protection Agency (EPA) regulatory changes and enhance operational efficiency, sustainability, compliance.

Operating under well-known brands such as Factor, Green Chef, and EveryPlate, HelloFresh oversees a network of large-scale distribution and food preparation facilities across the United States. As regulatory requirements around refrigerant management have grown more complex, the company identified an opportunity to enhance consistency, visibility, and responsiveness across its compliance processes. This strategic focus on operational modernization led to a partnership with Facilio to implement a more scalable and proactive refrigerant tracking system.

Facilio’s Connected Refrigeration module, part of its Connected Retail platform, will digitize these processes, offering HelloFresh a centralized, cloud-based solution. The platform provides automated alerts for leak repair deadlines, intuitive dashboards for real-time insights, and persona-specific views that ensure every team member can focus on the most critical compliance actions relevant to their role. Additionally, the system supports HelloFresh’s sustainability initiatives by enabling accurate tracking of Scope 1 CO₂ emissions against their reduction targets. Facilio’s platform comes pre-configured with Scope 1 emission factors, including AR4, AR5, and 20-year GWP values for every refrigerant type, making emissions reporting seamless and reliable.

“Facilio helped us move from manual spreadsheet-based processes to a modern, centralized platform that delivers visibility, automation, and control across our refrigeration compliance workflows,” said, Jeffrey Yorzyk, Senior Director, Sustainability, HelloFresh NA. “Its ease of use, built-in regulatory compliance, and robust reporting made it the ideal choice. With accurate, real-time data in one place, our teams can now stay ahead of inspections, meet deadlines, and ensure seamless coordination across all our facilities.”

“HelloFresh’s decision to adopt Facilio’s Connected Refrigeration solution underscores the growing demand for intuitive, compliance-driven systems in food operations” said Prabhu Ramachandran, CEO, Facilio. “Our focus on staying EPA and state-ready has enabled us to deliver a platform that offers complete visibility and auditable insights across all sites. We are excited to support HelloFresh in building a foundation for long-term efficiency, compliance, and sustainability.”

Facilio’s Connected Refrigeration for HelloFresh:

• Centralized refrigeration tracking across all sites for unified visibility and regulatory consistency
• Automated compliance workflows for leak inspections, repair timelines, and reporting deadlines
• Instant action triggers that eliminate lag between detection and resolution
• Persona-based dashboards that tailor insights to the right teams- compliance, operations, or sustainability
• Faster event closure through streamlined task execution and logging
• Future-ready architecture that integrates with internal systems like work order platforms

Facilio’s Connected Retail Platform is designed for multi-site retailers, grocers, and QSR/meal kit brands. It brings CMMS, refrigeration compliance, and remote monitoring into one connected system—helping operations teams automate maintenance, reduce energy waste, and stay audit-ready at scale. Facilio also offers managed services, including helpdesk operations, alarm triaging, utility management, and work order execution—powered by its IoT-led monitoring infrastructure.