June 29, 2022 – Shopify retailers now have the option to revolutionize their returns process by offering return pick up options that integrate directly with their Shopify account. Today, Boomerang, a platform that transforms returns from an inconvenience to an asset for e-commerce brands, announces the integration is now live and available for use in Shopify.
“Offering a competitive returns policy is an essential part of any successful retail strategy - in fact, all of the Fortune 50 retailers now offer free returns to customers,” said Ben Freedman, Co-CEO of Boomerang. “Our returns for pickup platform helps DTC brands compete with large retailers who leverage customer experience in their returns strategy to attract and retain customers and generate additional revenue.”
For retailers, Boomerang allows them to easily promote and incentivize returns through a branded portal that utilizes cutting edge technology. In turn, merchants generate additional revenue by getting products that are on a discount schedule back into inventory more quickly, typically within less than 5 days, so they can sell merchandise again at full price.
“Retailers are faced with increasing customer demand with 78% of shoppers sharing that they are unhappy with their returns experiences,” added Brendan Maaghul, Co-CEO. “The new integration with Shopify makes implementing return pickup, preferred 3-4 times over other return options, easy”
Boomerang’s home pickup offering provides unparalleled convenience for consumers, allowing them to schedule a pickup at their convenience and a shipping partner will come pick it up, boxed, from their home or specified address. In addition, the platform’s ship-a-label feature offers those without a printer a convenient method to get their label onto the return parcel.
Shopify retailers have total control over the entire returns process. Merchants have access to valuable data so they can get smart on their returns through customized analytics based on business needs and goals. Retailers can select a pricing structure that works their budget: this includes paying for the pickup, the best customer experience, or passing the cost onto the consumer, the most cost-effective solution.
The Boomerang team has experience in retail and supply chain from previous experience at Walmart and UPS and has raised over $1 million in funding from e-commerce and supply chain executives. As experts in the return space, Boomerang can help optimize the reverse logistics network for your brand. For more information on integrating Boomerang into your Shopify store or learning more about optimizing your reverse logistics network, please visit https://boomreturns.com/.
Founded in 2021, the Boomerang platform is revolutionizing the returns industry by transforming returns from an inconvenience to an asset for e-commerce brands. The solution is the first in the industry to offer end-to-end returns powered by pickup. The holistic process works in favor of retailers by enhancing the overall customer experience, optimizing inventory value and providing informed data analysis. For more information, please visit Boomreturns.com.