Dive Summary:
- After terminating long-time company executive George Zimmer, Men’s Wearhouse has geared up to test its new in-store omnichannel capabilities later this year, according to Retail Info Systems News.
- The retail brand recently unveiled their new e-commerce site during the first half of 2013 and last week implemented updates to the site, granting customers additional online shopping access to the company’s outlet brick-and-mortar locations.
- Men’s Wearhouse has increasingly expanded its mobile and online commerce offerings within the last year to boost revenues by providing shoppers a more interactive shopping experience.
From the article:
"Recently, an independent provider for customer service ratings for online retailers selected Men's Wearhouse among the retailers that provide the highest-quality customer service," said Doug Ewert, Men's Wearhouse CEO on a recent call with analysts. "This is a distinction that we are very proud of and further validates our efforts to be the leading men's specialty omnichannel retailer."
