Rethinking Retail: Pulling the Plug on Disconnected Communications

If you’re still using legacy communications, it may be time for a change. Building a customer-centric communications strategy for retail can connect all players, leading to an improved customer experience and providing benefits across an entire organization.  Learn more

In this webcast, we discuss how the disjointed structure of legacy communications can lead to a disconnected staff and dissatisfied customers and explore:

  • Frustrations and missed opportunities associated with using legacy communications
  • How the cloud improves retailer operations and service, including value; reliability; security; productivity; mobility; scalability; and overall customer experience
  • Case scenarios to demonstrate how the cloud affects customer experiences