Dive Brief
- Neiman Marcus’s data-breach problems seems to have remained undetected for longer than the now-infamous breach at Target and finally ended only days ago.
- The information culled from Neiman Marcus customers may not have the same consequences as those for Target customers because the cyber-thieves were able to get more encrypted information from Target servers.
- The Dallas-Based retailer’s reluctance to disclose information until after the New Year has met with criticism.
Dive Insight
Neiman Marcus has taken a decidedly less forthright approach than Target in its handling of its own credit-card theft problems. Both companies only went public after facing questions from cybersecurity expert Brian Krebs, but Target has come clean sooner as the scope of the problem was revealed. The retailers are victims, too, but the companies have work to do in regaining their customers’ trust.