“The Bottom Line: Planning organizations are not ready for unified commerce!”
Boston Retail Partners’ annual “Merchandise Planning Survey” reveals the barriers to supporting a holistic omni-channel strategy. The research shares insights and best practices from leading retailers and how they provide a consistent customer shopping experience.
Notable findings include:
- 71% of retailers do not have a formal omni-channel demand planning process
- 82% of retailers offer different assortments across channels
- 65% have plans to upgrade their merchandise planning systems while 50% plan to upgrade their allocation planning solution
While a majority of retailers recognize the importance of a synchronized retail merchandise planning, allocation and store replenishment process many have yet to implement a unified approach across all channels.