Operations
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Courtesy of Walmart
Walmart invests in autonomous vehicle startup Cruise
The venture will help the retailer's goals of developing a last-mile delivery system that's fast, low-cost and scalable.
By Tatiana Walk-Morris • April 16, 2021 -
Courtesy of Tapestry
Tapestry sticking with Coach CEO
Todd Kahn took the role on an interim basis amid last year's leadership turmoil and, with 13 years at the company, represents stability.
By Daphne Howland • April 16, 2021 -
Trendline
Gen Z and millennials
If there's anything retailers want more than financial stability right now, it's to understand Gen Z.
By Retail Dive staff -
Courtesy of Bed Bath & Beyond
Closures, banner divestitures send Bed Bath & Beyond net sales down 16% in Q4
But COO John Hartmann tells Retail Dive he remains confident in the strides the retailer has made in its three-year transformation plan.
By Caroline Jansen • April 15, 2021 -
GreyOrange, Tompkins Robotics team up on 'zero walk' fulfillment
As retail companies try to keep up with rising e-commerce sales and increased operations, many are investing heavily in automation.
By Matt Leonard • April 15, 2021 -
Courtesy of Target
Target tests new method to deliver packages faster
The retailer is running trials on its Shipt delivery capabilities in its recently opened Minneapolis sortation center.
By Maria Monteros • April 15, 2021 -
OpinionThe shift to the suburbs predates COVID-19. Did retailers miss the signs?
As suburban populations grew over the past decade, retailers consistently ignored the trend in favor of cities, writes Euromonitor International's Bob Hoyler.
By Bob Hoyler • April 15, 2021 -
Getty Images
Amazon's Jeff Bezos: 'We need a better vision for our employees' success'
In his final letter to shareholders as chief, the executive acknowledged a recent unionization effort and outlined a broad vision for creating value.
By Ben Unglesbee • April 15, 2021 -
More retailer mobile apps offer PayPal than Apple Pay: report
Incognia's study also found that Sephora, Lowe's and Home Depot had the lowest in-app checkout friction for delivery purchases.
By Tatiana Walk-Morris • April 15, 2021 -
Macy's Backstage opening 45 shop-in-shops
Betting big on off-price, the department store will operate 10 more spaces than originally planned, along with more freestanding stores.
By Daphne Howland • April 15, 2021 -
Courtesy of Business Wire
Kohl's shakes up board, pacifying activists
Two board members, including the chairman, will depart, while three new independent directors will join at the retailer's upcoming annual meeting.
By Daphne Howland • April 14, 2021 -
Dollar General to hire 20K new employees across its business
As the discounter expands its footprint and offering, it's looking to add staffers for its stores, warehouses, trucks and customer support center.
By Ben Unglesbee • April 14, 2021 -
Courtesy of REI
REI pushes on climate neutrality, doubles used gear sales in 2020
Far from shaking its foundations, the pandemic led the retailer to double down on environmental causes, including launching an activism platform.
By Cara Salpini • April 14, 2021 -
Courtesy of Stitch Fix
Stitch Fix founder to step down as chief executive
Former Bain partner Elizabeth Spaulding, who arrived early last year, will replace Katrina Lake, who will move on to lead the board.
By Daphne Howland • April 14, 2021 -
Permission granted by Loop
How 5 companies are tackling issues with sustainable packaging this year
From changing how products are shipped to what containers they're sold in and the product packaging itself, here's how retailers are tackling a myriad of issues.
By Cara Salpini • April 14, 2021 -
Flickr
BJ's CEO Lee Delaney dies unexpectedly at 49
Bob Eddy, the chain's chief administrative and financial officer, has assumed the top role on an interim basis.
By Jeff Wells • April 13, 2021 -
"Anthropologie store Americana at Brand shopping mall in Glendale, California" by Minnaert, Wikimedia Commons is licensed under CC BY-SA 3.0
Urban Outfitters taps Nordstrom vet to lead Anthropologie
The brand has underperformed namesake Urban Outfitters and Free People, and analysts expect new chief Tricia Smith to make significant changes.
By Daphne Howland • April 13, 2021 -
Hardest hit: Who is still at risk after last year's retail tribulations?
Party City, Nordstrom, Macy's, GameStop and others still have weak scores on measures of financial health, according to RapidRatings data.
By Ben Unglesbee • April 13, 2021 -
Courtesy of Nike
Nike launches refurbishment program in 15 stores
Gently worn, like-new or imperfect footwear consumers have returned will be cleaned and refurbished before being resold in stores.
By Cara Salpini • April 12, 2021 -
Amazon unionization effort fails in Alabama
Employees voted against union representation after a closely watched election, but the fight likely isn't over yet.
By Ben Unglesbee • April 12, 2021 -
Adeline Kon/Retail Dive
How the pandemic drove retailers to on-demand warehousing
A pivot to holding more inventory, rising warehouse rents and Amazon's decision to limit its fulfillment service all played a role.
By Matt Leonard • April 12, 2021 -
Daphne Howland/Retail Dive
Retail defaults to decline — but will still be high: Moody's
Bankruptcies hit record highs in 2020. The pace already slowed, but uncertainty remains, and weaker retailers are still vulnerable.
By Ben Unglesbee • April 08, 2021 -
Best Buy
Best Buy pilots $200 membership
Best Buy Beta comes with perks, including free installations, member pricing and unlimited Geek Squad technical support.
By Kaarin Vembar • April 08, 2021 -
Courtesy of Signet Jewelers
Signet acquires jewelry rental startup Rocksbox
The move, part of a recently announced growth strategy, expands the retailer beyond its largely brick-and-mortar, mall-based operations.
By Daphne Howland • April 07, 2021 -
J. Crew elevates Madewell execs to tackle marketing, digital
Three of four appointments to the company's senior management team are Madewell execs gaining more responsibility.
By Maria Monteros • April 07, 2021 -
Cara Salpini/Retail Dive
Gap designs fulfillment system to prioritize 'most valuable' customers
Delivery speeds will be tiered as gold, silver and bronze, which the CEO said would help manage costs.
By A.B. Brown • April 07, 2021
