Mobile Commerce

Global online sales exceed $1 trillion during the holidays: Salesforce

Despite external challenges, consumers continued to splurge online.

By Maria Monteros • Jan. 12, 2022

Social commerce to grow 3 times as fast as e-commerce, Accenture predicts

Driven by Gen Z and millennials, shopping on social media platforms is forecast to grow from $492 billion in 2021 to $1.2 trillion by 2025.

By Chris Kelly • Jan. 11, 2022

Explore the Trendline➔

How the payments landscape is changing

As the space rapidly shifts, the future is for anyone's taking. 

By Retail Dive staff

How fashion DTC brands engage with their audiences via SMS

Breaking down the text marketing strategies for top DTC brands such as Princess Polly, LSKD and more.

Jan. 10, 2022

Nike sues Lululemon over Mirror, claiming patent infringement

The athletics giant outlined six patents it claims the workout system and its accompanying apps infringe upon.

By Cara Salpini • Jan. 6, 2022

Nike, Etsy's mobile apps were 'climbers' this holiday season: report

More than half of mobile shoppers downloaded at least one new shopping app ahead of the holiday season, according to Digital Turbine.

By Tatiana Walk-Morris • Dec. 16, 2021

It's time to make your loyalty program mobile-first

Keep customers engaged beyond the holiday shopping season with SMS and loyalty.  

Dec. 6, 2021

Don't get comfortable — what to look out for in the next era of retail

From personalization to beacon technology to curbside pickup 2.1, the next era of retail is here.

By Andrew Schmidt • Dec. 6, 2021

Facebook encourages shopping through its groups with new features

The tools are designed to help shoppers find products they trust as they increasingly shop via social platforms. 

By Tatiana Walk-Morris • Nov. 16, 2021

Williams Sonoma debuts shipping membership program, recipe app

For $99 per year, members have access to free shipping, a subscription to the app and other perks. 

By Tatiana Walk-Morris • Nov. 11, 2021

Wish announces standards program to improve product quality

The program implements a set of quality assurance standards such as shipping experience, product quality and reviews.

By Tatiana Walk-Morris • Nov. 10, 2021

Nike and Dick's tie loyalty programs together

The combined offering comes as Nike deepens its relationship with key wholesale partners.

By Cara Salpini • Nov. 3, 2021

Wayfair launches in-app video commerce experience

With Wayfair On Air the retailer is releasing daily episodes as a means to encourage product discovery. 

By Tatiana Walk-Morris • Nov. 3, 2021

Pinterest debuts livestream shopping through Pinterest TV

The social media platform will air weekly episodes from the likes of Christian Siriano and Olympian Tom Daley, and run exclusive product drops.

By Tatiana Walk-Morris • Nov. 2, 2021

3 rules for holiday 2021 success: Be first, be mobile, be flexible

Given supply chain issues, retailers should promote what they know is in stock, writes Vincent DeSantis, director of Retail Facebook Business Group.

By Vincent DeSantis • Oct. 27, 2021

Google eyes 'long-term opportunity' in commerce as retail drives blowout ad revenue

As rivals like Facebook contend with headwinds from Apple, Google has kept up momentum through strengths in its shopping business and YouTube.

By Peter Adams • Oct. 27, 2021

Fast Simon debuts visual search tool

The technology can recognize other objects in an image, allowing merchants to "complete a look" for shoppers by offering related products.

By Tatiana Walk-Morris • Oct. 19, 2021

3 mistakes retailers should avoid with social commerce

Selling on social media channels can be a powerful tool to reach new customers. But done wrong, it could hurt your brand more than not being on social media.

Oct. 18, 2021

Walmart tests text-to-shop tool

The pilot comes about two years after the mass merchant discontinued Jet Black, a shop-by-text service geared toward higher-income New Yorkers.

By Tatiana Walk-Morris and Caroline Jansen • Oct. 15, 2021

Solve iOS 15 challenges with SMS this holiday season

To engage iOS 15 users and drive sales this holiday season, embrace the channel that is already privacy-first — SMS.

Oct. 11, 2021

Google adds visual search features for shoppers

Users will soon be able to make all images on a website searchable, in a continued effort to prompt discovery of products and brands. 

By Tatiana Walk-Morris • Sept. 30, 2021

It's time to make payment processing part of your customer experience

Learn why legacy payment systems no longer meet today's shoppers' demands for great customer experiences.

Sept. 20, 2021

Walmart looks for a cryptocurrency strategy leader

The retailer follows Amazon in seeking a subject matter expert for a field that is still largely unproven and sorting itself out. 

By Ben Unglesbee • Aug. 16, 2021

Everyday e-commerce: How new ways of paying accelerated new ways of buying

Whether it's the purchases themselves or the payment methods, digital platforms are now an integral part of the retail experience.

By Claire Gates, CCO PPRO • Aug. 2, 2021

Pinterest rolls out new monetization features for creators

Users can make commissions through affiliate links, partner with brands and make content shoppable as the platform deepens its relationship with creators.

By Tatiana Walk-Morris • July 28, 2021

The omnichannel age is here — and it's expensive

Store pickup of online orders grew by triple digits amid the pandemic. Retailers are now scrambling to become more efficient sellers across channels.

By Ben Unglesbee • April 5, 2021