Mobile Commerce
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Neutrogena, Sonos beta test use of video in Amazon search campaigns
Currently only available on iOS devices, the ads are shown below the fold in search results.
By Robert Williams • Aug. 16, 2018
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Study: Amazon's share of smart speaker shipments fell to 41% from 76% last year
During Q2, Google boosted its share of smart speaker shipments to 28% from 16% during the same period a year ago, Strategy Analytics found.
By Robert Williams • Aug. 15, 2018
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87% of shoppers now begin product searches online
Brick-and-mortar can survive and thrive as marketplaces grow, but retailers must respond to the imperatives of the new shopper-first digital world, according to a new report.
By Dan Alaimo • Aug. 15, 2018
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H&M powers up new website, mobile app
The apparel company made good on its pledge to intensify e-commerce efforts, unveiling a new website and mobile app.
By Dan O'Shea • Aug. 14, 2018
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L'Oréal brings AR makeup sampling to Facebook
The social platform's camera will let users virtually try on products from Maybelline, Lancome, NYX and Urban Decay.
By Robert Williams • Aug. 10, 2018
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The Information: Only 2% of Alexa users reportedly purchase off the devices
The publication cited "two people briefed on the company's internal figures" for the statistic, and also claimed that of those 2%, 90% didn't make a second purchase.
By Dan Alaimo • Aug. 08, 2018
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Abercrombie & Fitch cashes in on Venmo for mobile payments
The payment option, popular with millennials and Gen Z, is now available when checking out on the Abercrombie or Hollister apps.
By Robert Williams • Aug. 08, 2018
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Nordstrom poaches Tesco exec to fill CTO spot
After 18 months without a CTO, Edmond Mesrobian will step in to help drive the department store retailer's technology ambitions.
By Dan Alaimo • Aug. 07, 2018
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Study: VR, voice assistants aren't must-haves for shoppers
High-tech features in retail stores aren't important to 48% of consumers, Bazaarvoice found.
By Robert Williams • Aug. 06, 2018
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Deep DiveHow Poshmark's sellers made $1B off the 'social mall'
The mobile marketplace is performing well in apparel, but could the temptation to expand make it just another Etsy?
By Cara Salpini • Aug. 06, 2018
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Amazon Go tech rival begins installations
Standard Cognition claims that it does Amazon Go technology better than Amazon Go, and it just set out to prove it with new installations.
By Dan Alaimo • Aug. 03, 2018
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Starbucks, Alibaba scheme to expand coffee delivery in China
The coffee giant is working with one of the world's biggest e-commerce companies again, this time on a broad strategy to enhance its market position in China.
By Dan O'Shea • Aug. 03, 2018
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Uniqlo offers personalized style tips with in-app chatbot
Customers in Japan can also access the digital clothing curator via Google Assistant.
By Robert Williams • Aug. 02, 2018
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HP launches Engage line of point-of-sale retail devices and services
A new point-of-sale portfolio from HP seeks to provide much-needed and more flexible tools for a mobile in-store environment.
By Dan Alaimo • Aug. 02, 2018
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Cole Haan combats cart abandonment with Messenger chatbot
The footwear brand turned to the messaging platform at a time when chatbot adoption has stalled at 8% among key brands.
By Chris Kelly • Aug. 01, 2018
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Chase links payment app to Samsung Pay mobile wallet
Cardholders now have more ways to pay with their phones and at more places.
By Robert Williams • July 31, 2018
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Alphabet backs mobile scanning developer Scandit
A venture capital arm of Google's parent is now behind a Swiss company that promises big advances in the use of mobile cameras for retail scanning.
By Dan Alaimo • July 27, 2018
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Click-and-collect 'superconsumers' buy more in stores
New research from OrderDynamics identifies a group of the most active online shoppers as aggressive users of all channels, including brick-and-mortar.
By Dan Alaimo • July 26, 2018
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Guess US stores add Alipay's mobile wallet to reach Chinese tourists
A geolocation-based "Discover" function within the app lets travelers find nearby Guess stores, receive promotions and make purchases.
By Robert Williams • July 25, 2018
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Mobile commerce startup shutters after failing to deliver
Unlike other doomed shopping apps, Grabble still has investment money that its co-founders intend to use to start another business.
By Dan Alaimo • July 25, 2018
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Study: Snapchat users buy 20% more gifts during holidays
Victoria's Secret and Target saw the biggest jumps in foot traffic among Snapchat users on Black Friday.
By Robert Williams • July 24, 2018
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Amazon rolls out Part Finder image search
The retail giant unveils a new use case for image recognition and visual search capabilities, taking aim at the home improvements category.
By Dan O'Shea • July 24, 2018
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Study: Shoppers prefer Apple Pay but spend more with Walmart Pay
Merchants can gain a competitive edge over Apple Pay by highlighting discount- and shopping-focused app features.
By Robert Williams • July 19, 2018
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Amazon Go competitor raises $5.5M
Standard Cognition, a prominent player in the rising cashierless technology sector, has now raised $11.2 million to date.
By Dan O'Shea • July 18, 2018
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Kroger's in-store app aims to simplify healthy food shopping
OptUP lets customers score their groceries based on healthiness, scan and search for product alternatives and connect to digital carts for curbside pickup or delivery.
By Robert Williams • July 17, 2018