Mobile Commerce

Lowe's sees biggest social media lift from New York Fashion Week

While the event experienced less engagement due to the pandemic, the retailer received more social media mentions than top designers, Talkwalker found.

By Robert Williams • Sept. 22, 2020

Inside the store: Amazon Fresh

The just-opened supermarket will feel familiar to shoppers, but a focus on low prices and removing shopping friction is where the company looks to stand out.

By Krishna Thakker • Sept. 22, 2020

Explore the Trendline➔

Trendline

Direct to consumer

There's a lot happening in the direct-to-consumer space right now, and it's not going away anytime soon. 

By Retail Dive staff

Google's new search features let shoppers see curbside, in-store pickup offerings

The tech giant has made changes to accommodate shifts in shopping behavior based on spikes from searches for "safe shopping" and pickup services.

By Tatiana Walk-Morris • Sept. 18, 2020

Torrid triples click-through rate from emails linked to personalized maps

Tailoring the retailer's emails to each recipient's location could drive foot traffic to stores impacted by the pandemic.

By Robert Williams • Sept. 18, 2020

Amazon launches luxury channel with Oscar de la Renta

The e-commerce giant may capture young fashion consumers who value its convenience, if it can recruit the brands they crave, experts say.

By Daphne Howland • Sept. 15, 2020

Holidays will drive mobile shopping to record highs, App Annie predicts

Online events like Amazon's Prime Day and Alibaba's Singles Day may help extend the holiday shopping season for people who want to avoid stores.

By Robert Williams • Sept. 15, 2020

Tractor Supply to help fund rural internet access

The retailer, which recently reported triple-digit e-commerce sales growth, is pledging $1 every time its app is downloaded. 

By Tatiana Walk-Morris • Sept. 14, 2020

Inside the store: Amazon's newest Go Grocery

The cashierless store in Redmond, Washington, highlights private label products and hints at the company's evolution as a physical retailer. 

By Jeff Wells • Sept. 14, 2020

PetSmart to offer same-day delivery through DoorDash

The pet store will offer the service at 1,400 of its locations as logistics have sped up due to the impact of COVID-19.

By Tatiana Walk-Morris • Sept. 14, 2020

Louis Vuitton, Puma dress up for TikTok Fashion Month

Livestreams, apparel reveals and instructional videos by brands and creators arrive as TikTok works to make its app a fashion hub for young consumers.

By Robert Williams • Sept. 11, 2020

Fashion rental startup Wardrobe launches nationwide

The peer-to-peer rental company, which is backed by Airbnb co-founder Nate Blecharczyk, partners with local dry cleaners to sanitize items. 

By Tatiana Walk-Morris • Sept. 08, 2020

Instacart jumps into c-store delivery with 7-Eleven partnership

The multi-phased launch is live in 750 stores, with plans to eventually scale to more than 7,000 locations across the country.

By Jeff Wells • Sept. 04, 2020

PayPal introduces 'Pay in 4' installment payment service

The payments behemoth joins a growing list of pay-over-time competitors.

By Tatiana Walk-Morris • Sept. 03, 2020

What the future of TikTok means for retail

Brands should be prepared to pivot their marketing efforts if the platform is banned or acquired. 

By Tatiana Walk-Morris • Sept. 02, 2020

Perfect Corp. adds contactless makeup try-on features

The pandemic has pushed retailers and brands to experiment with AR tools in place of high-touch store experiences. 

By Tatiana Walk-Morris • Sept. 01, 2020

Amazon rivals Apple Watch with new mood-sensing wellness wearable

Wearables are a fast-growing category as more people use connected devices for a range of activities such as making contactless payments.

By Robert Williams • Aug. 31, 2020

Amazon Fresh opens first grocery store, mixing smart tech with traditional offerings

Customers can use Amazon Dash Cart technology to avoid the checkout line and employ Alexa to navigate the store. 

By Sam Silverstein • Aug. 27, 2020

Amazon debuts AR tool for viewing multiple furniture items in one room

The Room Decorator allows customers to virtually style their homes with products from Amazon and its third-party sellers.

By Tatiana Walk-Morris • Aug. 27, 2020

Facebook adds shopping section, expands Instagram checkout

The company also introduced a "live shopping" feature to let merchants livestream a browsing session to potential customers.

By Robert Williams • Aug. 26, 2020

Instacart boosts security for shoppers after breach

In the coming months, the grocery delivery service will expand the use of two-factor authentication to more features within the shopper app. 

By Jessica Dumont • Aug. 25, 2020

Mobile ad spend jumps 71% amid pandemic recovery: study

In-app ad spend on private marketplaces soared 391% during the period, outpacing the strong 52% gain for the mobile web, per PubMatic.

By Robert Williams • Aug. 25, 2020

TikTok unveils first shoppable livestream with Ntwrk

The social video app will let viewers this week buy apparel sporting defiant messages against a possible U.S. ban.

By Robert Williams • Aug. 24, 2020

DoorDash adds grocery delivery to its app as last-mile battle intensifies

The expansion into the booming space by another major firm signals a promotional war to come and increasing pressure on incumbent Instacart. 

By Jeff Wells • Aug. 24, 2020

Klarna to offer in-store Google Pay

The collaboration follows a broader trend of retailers adopting contactless payment options. 

By Tatiana Walk-Morris • Aug. 18, 2020

E.l.f. seeks brand ambassadors for TikTok reality show

The beauty brand is asking users to post videos showing why they should win a contract to be on "Eyes. Lips. Famous."

By Robert Williams • Aug. 18, 2020