Want to join the ranks of the world's top-performing brands? Researchers from Salesforce and Deloitte have studied elite performers in the business-to-consumer space — those brands that have increased their revenue in the past fiscal year by 10% or more — to discover what these trendsetters have in common.
- How brands like Sonos use data to create better consumer experiences.
- How brands like Johnston & Murphy prepare for the mobile-only consumer.
- Predictions for the next generation of innovative marketing, commerce, and service journeys, like those engineered by Suitsupply.
- How emerging technologies like voice assistants and AI will factor in — and the key ways elite performers are preparing to use them.