How Retailers Can Improve Frontline Training
Sept. 26, 2019 • Webinar 2pm ETRegister
The in-store experience offers an advantage over online retailers, but only if your frontline employees deliver a consistent, high-quality customer experience. Traditional training methods don’t map to how the brain works to recall information – so details go in one ear and out the other. The key is getting it right with modern training for your frontline retail associates.
Our new webinar focuses on the advantages of microlearning, an approach to training that delivers content in short, focused bites for frontline associate and business success.
The presentation also explores:
- The challenges of the changing retail landscape
- How training can address needs and better enable frontline employees
- The impact of better training, particularly continuous onboarding via microlearning
- The value of a trusted partner throughout the training process