The Latest
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Column
The Weekly Closeout: Peloton drops free membership as Asos revenue falls over 18%
The struggling home exercise brand quietly removed the free option, while the fast-fashion retailer saw sales plunge in the first half of the year.
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Sponsored by Cart.com
The power of post-purchase engagement: Strategies for lasting customer loyalty
From order confirmations to delivery surprises, the post-purchase experience is where loyalty is forged and advocacy blossoms.
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Sportsman’s Warehouse cuts SKUs, vendors to support inventory strategy
The retailer has been rationalizing its stock in several product areas, including fishing, to improve productivity.
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Beyond Meat’s revamped burger hits shelves
The company's fourth generation of products is now available at grocery stores across the U.S., including Walmart.
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Michaels lowers prices on over 5K products
The arts and crafts retailer has dropped prices to 2019 levels or lower, as it aims to help customers “stretch their dollar,” according to the CEO.
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Q&A
Why J.C. Penney’s loyalty program is the next step in its $1B turnaround plan
Chief Customer Officer Katie Mullen explains how the retailer's revamped program will deliver value to consumers and boost first-party data reserves.
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Dollar Tree poised to gain most as 99 Cents Only disappears
Despite the bankrupt discounter’s small footprint, its store closures offer a meaningful opportunity for rivals to grab share, analysts say.
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Amazon begins offering Dash Carts to other grocers
The plan comes a few weeks after the company announced it was pulling Just Walk Out technology from Amazon Fresh stores.
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Why Dollar General is winning with store count
By committing to smaller, rural markets, the retailer has room to grow its substantial store footprint, industry experts and company leaders say.
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Levi’s reopens Bangkok store as it eyes growth in the region
The location, which features one of the brand’s tailoring shops, is part of a broader DTC strategy to grow its fleet of owned and operated stores.
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Asics creates a circular shoe, returns program
The sporting goods company designed a shoe ready to undergo recycling at the end of its use.
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Deep Dive
Golf fashion moves into the mainstream
A new line from Tiger Woods, LVMH's latest collaboration with Tyler, the Creator and indie brands are helping to bring the sport from performance wear to streetwear.
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Kendra Scott teams up with LoveShackFancy on capsule collection
The six-piece collection ties in design elements from both brands and will be available for purchase online and in Kendra Scott’s stores.
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Adidas raises guidance for the year as Yeezy leftovers keep on giving
But the sneaker giant is building momentum beyond the now-discontinued sub-brand, and CEO Bjørn Gulden’s turnaround seems to be taking hold.
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Inside a closing Macy’s store
CEO Tony Spring surprised the industry with a new tranche of 150 department store closures, 50 of which are shuttering in 2024. Here’s what that looks like.
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Under Armour’s chief people and administrative officer to step down
Tchernavia Rocker is leaving the company on June 1 for “personal reasons,” the company said.
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Dr. Martens CEO to step down amid ‘challenging’ year ahead
Kenny Wilson will be succeeded by Ije Nwokorie, the footwear company’s chief brand officer.
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Column
The Weekly Closeout: PetSmart hosts tattoo redo contest, Williams Sonoma announces book tour with Ina Garten
The pet retailer is offering to pay to replace regretted tattoos, and the home retailer will host a four-city tour to celebrate the food celebrity’s new book.
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Walmart brings autonomous forklifts to 4 distribution centers
The Fox Robotics technology is being deployed in Florida, Texas, New York and Alabama after a 16-month pilot.
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Dick’s Sporting Goods, SidelineSwap expand resale partnership
The companies will hold over 300 used sports gear trade-in events at select Dick’s locations throughout the year.
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Deep Dive
Why more tech in stores shouldn’t mean fewer workers
Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.
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Saks.com snags up to $60M in additional liquidity
The infusion from Pathlight Capital and Bank of America will bolster the luxury online player’s financial position in a “challenging macro-environment.”
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Bombas bets on footwear with the Friday Slide
The move marks the first venture into more traditional footwear for the DTC brand that became popular for its socks.
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Report: Chief marketer tenure stabilizes, though volatility remains high at top brands
A rise in internal promotions, first-time CMOs and outside hires were among the other big trends identified in Spencer Stuart’s assessment.
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Retail sales soar more than 5% in March, beating inflation
But some analysts warn that consumer spending could falter as the year wears on.
Updated April 15, 2024 -
Sephora taps Nike vet to lead Greater China
Xia Ding spent five years at the activewear giant and also brings experience from HanesBrands and JD.com.